"Responsive, Patient, Knowledgeable"
Janell communicated with me through email and so did many others, but she was quick to respond and to stay in touch with me while waiting well after her assigned hours for the day. She was patient to make sure that I found exactly what was the best fit for me. She has a sense of humor and a strong sense of self. For that reason, I am grateful to have made her acquaintance and couldn't be happier with my new purchase.
Her brother Kevin was the more experienced but they worked hand in hand to inform me about every aspect of the Miata I purchased. They make a good team; if only I had such a jovial relationship with my brother. Kevin not only gave me every detail about the Miata but also helped me program Pandora. They mad sure I felt welcome, informed, and happy about my purchase.
Other Employees Tagged:
, Janell Keogh, Kevin Keogh
"The best dealership"
I was looking for a car in many places, but the most professional was in OC Mazda, Tustin, where I met Kevin Koegh, and he helped me to find the best car. I really recommend to go there and talk to Kevin, you’ll find the best service.
While I’ve owned a Mazda, my mom never did and this was her first grade A experience. Kevin was so empathetic to our situation, detailed and thorough with his assistance, it was grately appreciated. Wonderful service all throughout!
"Amazing Experience! Perfect Service!!"
Kevin was my sales rep who is absolutely amazing through the whole process. I bought a 2018 CX5 and he even stayed with me afterwards to show me all of the awesome features. Everyone in this dealership super friendly should visit!!
Other Employees Tagged:
Lori from finance
"The third time is still the charm!"
This is the third car that our family has purchased in three weeks from this dealership. The reason we chose this dealership was because of the owner Mr Patterson. He is a friendly, kind and caring person who instills the same values in his employees. When you walk on the dealership lot every employee will take the time to greet you, making sure you are taking care of. My daughter needed a new car and Kevin did a great job assisting her find the perfect car. One of my sons was so impressed with his sister’s car that he purchased a used Mazda for himself. We needed information on several cars and Larry was very pleasant and patient which made our decision process easier. The following week I needed a car for myself and Mr. Patterson and Larry helped me find the perfect car. I couldn’t be happier with the experiences the entire family had here at this dealership. I’m happy to say we are turning into a Mazda family. Whether you need a new or used car you will be assisted by people who will treat you like family! R.G.
"Staff, service, and experience doesn't get any better!"
This is our fourth Mazda from OC Mazda and the wonderful team of Shaun and Kevin. We have been ultimately pleased, not only with the product, but with the services of the dealership (sales, financing, service, hospitality, etc.). They have gone out of their way to make us feel like family.
"Mazda 3 lease renew with Kevin"
I had a great experience with Kevin at Tustin mazda. He made the release process easy and painless for me. The whole team there was welcoming and fun.
"THE BEST experience ever"
I called Larry for a Ford Escape. Drove the poor guy crazy for 3 days. He never lost patience with me. When I finally showed up lucky Larry had gone home and I finished up and bought the car with Kevin. Both of these guys were great. Nice, professional, and explained everything. No slippery sales stuff. Everything up front and honest. Even the finance guy was very up front and nice. All around great HONEST people. Will do biz here again
"Outstanding Customer Service and Pleasant Atmosphere"
One of the best car buying experiences to date. Kevin is knowledgeable and friendly. He helped me along the way and felt much more of a friend than he did a salesman. I was able to walk out of the dealership with a great deal and a smile on my face. Outstanding customer service all around!
"the BEST Mazda Dealership in OC"
- aigh rull
Staff is very knowledgeable, helpful, and will find different ways to make your purchase/lease be possible. KEVIN helped out a lot starting from my inquiry over the phone all the way to answering questions and helping in setting up features on the car after acquiring it. Thumbs up to this guy for all the help he provided (even after the dealer is closed) and for the sincerity of his service.