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Serra Trussville Kia
Birmingham, AL
2,236 Reviews
Since 1981 the Serra family has served the Trussville are and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 16, 2024
Great customer service.
Great people to deal with. Very happy with my purchase and happy to have met my salesman Jacob.
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by joedelk
Verified Customer
Verified Customer
April 16, 2024
Great service.
Easy to schedule and work with. Antoine was a great resource and made it very easy to get my hitch ordered and installed
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by pamelafraizer
Verified Customer
Verified Customer
Employees Worked With
Antoine
April 15, 2024
James was great but finance tried to scam me by $10,000.
I went back the very next day and James made it right. He said that finance did all that paperwork.
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by madisonmcm3
Verified Customer
Verified Customer
Dealership Inventory (179 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Shuttle Service
- Television
- Free Loaner Cars
- Home Delivery
- Computer Work Stations
- Vending Machines
- Virtual Appointments
- Online Service Appointment Scheduling
- Senior Discount Services
- Early Drop-Off
- Late Pick-Up
- Military Discounts on Service
- Customer Loyalty Program
