Khristina Esqueda

There was one friendly person in the entire dealership, everyone else had zero customer services skills, 5 of the 7 people who worked with us didn’t bother with a simple greeting, it appears as though Kia everyone else had zero customer services skills, 5 of the 7 people who worked with us didn’t bother with a simple greeting, it appears as though Kia has no value in customer relations, there were only one or two redeeming employees that seemed even genuinely amicable while speaking to me, the rest couldn’t be bothered with even a hi, how are you — as someone who has been in customer services for over 18 years, the experience was offensive More

by laurzeh Verified Customer Verified Customer

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Good and quick service. Provides updates and gets it done. Very satisfied with work that was done Provides updates and gets it done. Very satisfied with work that was done More

by KIR.9696 Verified Customer Verified Customer

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Garden Grove Kia has always been the place to go. I trust them for any of my Kia needs. Everyone from the Sales staff to the Service team have been A++!! I trust them for any of my Kia needs. Everyone from the Sales staff to the Service team have been A++!! More

by nlemons Verified Customer Verified Customer

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Kristina was so helpful throughout the entire process and very polite and kind and so as the sales manager.. Would recommend this store.. very polite and kind and so as the sales manager.. Would recommend this store.. More

by Charlie Magbanua Verified Customer Verified Customer

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Great service, great price. Helped me every step of the way and always made sure I was taken care of Helped me every step of the way and always made sure I was taken care of More

by kyledambacher Verified Customer Verified Customer

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I come to the service department every month. At least for an oil change, and Luis Mendoza always takes care of me. At least for an oil change, and Luis Mendoza always takes care of me. More

by JOHN LOPEZ Verified Customer Verified Customer

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She was very nice and stayed late to help us get an idea of our options of our options More

by Kibenguy Verified Customer Verified Customer

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Great service! Highly recommend Khristina as sales person. Finance manager Kenny also helpful, thank you! Highly recommend Khristina as sales person. Finance manager Kenny also helpful, thank you! More

by HEEYOON56 Verified Customer Verified Customer

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Available, flexible, accommodating, worked to make my budget. Calming experience. Except Paul did not speak in a nice tone to Kristina and I didn't like working with him budget. Calming experience. Except Paul did not speak in a nice tone to Kristina and I didn't like working with him More

by cindybardem Verified Customer Verified Customer

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Great service, Khristina explained everything clearly. This is my first time in Garden Grove Kia and the experience is just great. I will definitely come back again and recommend to my friends. This is my first time in Garden Grove Kia and the experience is just great. I will definitely come back again and recommend to my friends. More

by Sarah Yang Verified Customer Verified Customer

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