Thank you so much for the time you took today!!! We are so happy your experiences with us today and in the past have been great! We truly strive to make every visit to our dealership the best possible!! Thank you and hope you have a fantastic day!
February 21, 2021
"I always have a great experience but this one day Emily..."
- tky_johnson Verified Customer
I always have a great experience but this one day Emily Rambin decides to take a picture of my Jeep about post it on Facebook without my permission and clowns my Jeep with her Jeep club that she’s in. I didn’t work with her so she had no reason to take a picture of my Jeep nor did I authorize it. I will call corporate about this matter because I feel it was very unprofessional of her to say she’s in management.
So sorry for the misunderstanding! We love to post our customers most outstanding jeeps. Unfortunately we cannot control others comments on social media. The post has since been removed, our sincerest apologies!!! We love the jeep and Emily, our service manger even has the exact same jeep!
February 12, 2021
"Horrible, Rip off, I brought my vehicle there for service..."
- Frank Verified Customer
Horrible, Rip off, I brought my vehicle there for service and I'm still bringing it back for service. This is the last time I'm done it's still not running right each time I bring it back its always another part that I need
Dear Mr. Frank,
Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations, we set a high standard for ourselves and are truly sorry to hear that standard was not met on your last visit. As a Chrysler Dodge Jeep Ram dealership, it is our responsibility to make you aware of any deficiencies found upon inspection of your vehicle. Unfortunately we cannot always control the availability of parts which can sometimes delay repairs or cause repeat visits for the same concern. I do apologize for any inconvenience this may have caused you. I see that this was not your first visit with us, so please understand that we pride ourselves on being a fair and honest service department, treating all of our customers like family. Please feel free to contact me personally to further discuss your options.
Riverland Chrysler Dodge Jeep Ram
February 09, 2021
"Wonderful dealership! Always there to help and..."
- smctopy Verified Customer
Wonderful dealership! Always there to help and employees are friendly and knowledgeable of auto issues. I only have one complaint-had to have major work done on my van not this time a few weeks earlier. All signal lights were working when I brought it in and when I got home one blinker was out.
"The Service Dept treated me extremely well for my first..."
- mti1986 Verified Customer
The Service Dept treated me extremely well for my first time visiting this dealership. The blonde female manager (I believe this may be Kim) & Arlisha were memorable as being kind and professional. My vehicle was still clean & my tire locks were back in the packaging upon receipt of my vehicle. I will be returning to this location for future servicing.
Thank you so much for your 15 years of supporting us here in Laplace! We appreciate every single time you have walked through our doors!!! If you need anything else in the future please let us know!! Thank you for being a continued member of the Riverland Family!
January 27, 2021
"I would highly recommend service here. The service was..."
- mparr2 Verified Customer
I would highly recommend service here. The service was fast and professional. The service department was ready to take my vehicle at the appointment time.
Thank you so much for the positive words. We appreciate every person that walks through our doors! So happy our service department was able to go above and beyond for your appointment! If you need anything in the future! Please let me know! Thank You
January 27, 2021
"The service department Very nice and friendly, I pull up..."
- Tcham Verified Customer
The service department Very nice and friendly, I pull up they’re on the job..Each time I visited this dealership there wasn’t a long wait time. They’re also following the CDC guidelines...
Thank you so much for the 5 star review. It is truly our pleasure to serve you and the community while following CDC guidelines. If you need anything in the future please reach out and let us know. Thank You!
January 22, 2021
"They or good at helping you with financial to getting a..."
- paperstump Verified Customer
They or good at helping you with financial to getting a new vehicle service is good always ready to help you they let you know what to expect if something turns wrong always pleasing in helping you
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