Kim Hadden

Exceptional service with peace of mind I have always driven away from Paul Miller's Service Dept. knowing my Honda Civic was given the best care I could get. My service advisor addressed a I have always driven away from Paul Miller's Service Dept. knowing my Honda Civic was given the best care I could get. My service advisor addressed all of my questions with knowledge and concern. A truly awesome experience! More

Helpful 0

Report | Print

Good dealership This is my 2nd time leasing Honda with them and got good service. I did my research so I knew what I was looking for and the price range. This is my 2nd time leasing Honda with them and got good service. I did my research so I knew what I was looking for and the price range. More

Helpful 0

Report | Print

Great Service Kim was excellent. She was a great help in getting a tech to service our car last minute. Thanks again for going above and beyond! Kim was excellent. She was a great help in getting a tech to service our car last minute. Thanks again for going above and beyond! More

Helpful 0

Report | Print

Loyal customer no more Leased a 2016 Honda CRV with features and I my Lease is ending in April 2019. My goal was to transition into a smaller economy style 2019 HRV. I was Leased a 2016 Honda CRV with features and I my Lease is ending in April 2019. My goal was to transition into a smaller economy style 2019 HRV. I was trying to lower my car payment because I no longer have my original job that paid $350.00 for car expenses. So, naturally with a 700+ credit score down grading to a HRV w/ no features included All wheel drive. I wanted to lower my payment to $250.00. I was told NO and they offered me $350.00 plus a car payment plus $1000 down. Why would I pay that for a HRV?? I wasn’t asked the right questions, my Sales person Ken assumed I wasn’t capable of putting more money down nor did he ask me if I wanted to see a used vehicle that would work with my budget. The manager I forgot his name basically started in on prices that was annoying not once did he ask me the right questions. I’m very disappointed I was offered deals via emails phone calls for being a valued loyal customer. I basically walked out. I’m sorry but I would of put more money down for the down payment!!! No one asked. Or led me to believe that they cared. They both through out words and verbiage that they assumed would make me think I should pay $350 for HRV lease. Now I have to go to another dealer. Thank you Paul Miller for this experience, I’m grateful that I didn’t fall for it. More

Helpful 4

Report | Print

Excellent customer service Paul Miller is a customer friendly dealership. From the reception area to sales to financial dept I felt comfortable, well informed. My salesperson Paul Miller is a customer friendly dealership. From the reception area to sales to financial dept I felt comfortable, well informed. My salesperson was patient and listened to what I needed and what I could manage financially. The car I chose was perfect and Kim Hadden explained every detail of the car. That’s why Kim has been my salesperson if choice through the years and Paul Miller my dealership of choice. More

Helpful 0

Report | Print

Excellent customer service' Kim Hadden was the one person who made our experience at Paul Miller Honda of West Caldwell a very satisfying one. I can't ask for more. Kim Hadden was the one person who made our experience at Paul Miller Honda of West Caldwell a very satisfying one. I can't ask for more. More

Helpful 0

Report | Print

fast and easy Man I have never had a problem or a long wait here. Great people sean and Kim are amazing and knowledgeable. Mechanics dont rush and get the job done Man I have never had a problem or a long wait here. Great people sean and Kim are amazing and knowledgeable. Mechanics dont rush and get the job done right I have an SI so I'm very picky when it comes down to everything and my trip there was great More

Helpful 0

Report | Print

Excellent sales consultant Kim Hadden is an excellent sales consultant. He works at Paul Miller in west Caldwell nj. He showed me in detail the 2018 Honda CR-V. I purchased t Kim Hadden is an excellent sales consultant. He works at Paul Miller in west Caldwell nj. He showed me in detail the 2018 Honda CR-V. I purchased the Honda CR-V from Kim. Give him an Aplus for an excellent sales person. The best I’ve ever dealt with. He deserves to be Acknowledged. More

Helpful 0

Report | Print

Car lease Kim Haddon. Has been my salesman for the last nine years. He is awesome. I always get the best price for my leased vehicle .. he is extremely friend Kim Haddon. Has been my salesman for the last nine years. He is awesome. I always get the best price for my leased vehicle .. he is extremely friendly, courteous, and has a great sense of humor More

Helpful 0

Report | Print

Pleasant Kim Hadden took a lot of time to work a deal that I wanted. They stood by everything that they promised me. Anytime I call with a question, they get Kim Hadden took a lot of time to work a deal that I wanted. They stood by everything that they promised me. Anytime I call with a question, they get right back to me. This is my first Honda, I would defiantly return to this dearlship. Pleasant Experience More

Helpful 0

Report | Print