Kim Larsen | Page 2
Customer Care Manager
Lester Glenn Chrysler Dodge Jeep RAM FIAT
1199 Route 37 W
Toms River, NJ 08755
19 Reviews
Write a Review19 Reviews of Kim Larsen
December 22, 2019
Great CPO Sales Experience At Lester Glenn Jeep, we received courteous and professional treatment at every touch point. Since we were traveling over an hour to see the pre-owned At Lester Glenn Jeep, we received courteous and professional treatment at every touch point. Since we were traveling over an hour to see the pre-owned Jeep we wanted, the responsive phone and email communication was appreciated. Martin Stab (sales consultant) was very knowledgeable about the vehicle and went above and beyond to make sure the process was seamless. The trade-in and finance process were hassle-free and we got a fair price on the CPO Jeep. Martin made the entire process very pleasant and he went over every vehicle feature before we left. Kimberly and Christina (Customer Care) Martin and Brian (Sales) Dominick (F&I) and the rest of the Lester Glenn Jeep team provided an excellent buying experience! More
Other Employees Tagged: Brian Reeves, Marty Stab
November 13, 2019
Salespeople are Unhelpful, Rude and Incompetent I have been in the market for a used Audi S5 for some time now, and found a car I was interested in at Lester Glenn Jeep. After multiple attempts to g I have been in the market for a used Audi S5 for some time now, and found a car I was interested in at Lester Glenn Jeep. After multiple attempts to get more information on the vehicle, such as the added options at time of purchase, I was told by the saleswoman Kim Larson that there was no possible way of determining the details of the car. I live in CT and before driving four hours to NJ to purchase the car only wanted to know very basic details, but the details were refused. I asked for pictures of the car, and none were sent. I've had to go out of my way after leaving messages with other salespeople to get responses. Nobody ever calls back. I basically offered them my money and through their incompetent sales department have lost another customer. More
September 17, 2018
Stress free car buying experience 4 minutes ago I had a wonderful experience with my sales person Lisa Richichi when I bought my 2018 Jeep Grand Cherokee from Lester Glenn in Tom's Ri 4 minutes ago I had a wonderful experience with my sales person Lisa Richichi when I bought my 2018 Jeep Grand Cherokee from Lester Glenn in Tom's River, NJ. Her and her staff were very professional and the whole transaction ran smoothly from start to finish. It was the most stress free car buying experience I have ever encountered yet to date. I service my vehicle through them and have not encountered any issues in that department ever to date as well. I love my Jeep Grand Cherokee it's the best mixture of speed, agility , and reliability. Thanks again! More
Other Employees Tagged: Carolyn Sciancalepore, Jerry Ojeda , Ashley Antuna , Darren Applegate, Kyle Gibson, Kristie Lampkin, Lisa Richichi
December 25, 2017
My experience with Lester Glenn was very helpful Mark the sa My experience at Lester Glenn was wonderful Mark was very helpful I would buy my next vehicle there in a heartbeatk and I live more then a hour away My experience at Lester Glenn was wonderful Mark was very helpful I would buy my next vehicle there in a heartbeatk and I live more then a hour away More
Other Employees Tagged: Darren Applegate, Mark Militello
November 21, 2015
Easiest Car Buying Experience Ever! We've purchased many cars over the years but Steve Regan made our most recent purchase the easiest car buying experience we've ever had. Steve went ov We've purchased many cars over the years but Steve Regan made our most recent purchase the easiest car buying experience we've ever had. Steve went over and above to find us exactly what we were looking for and I would highly, highly recommend using him for your next purchase. Financing also was made simple thanks to Darren Applegate. Fantastic car buying experience. More
Other Employees Tagged: Steve Regan , Darren Applegate
September 09, 2015
Quick efficient pleasant Best car buying experience to date from begging to end. Eddie was a great sales professional and the dealership is thumbs up. Definitely use them agai Best car buying experience to date from begging to end. Eddie was a great sales professional and the dealership is thumbs up. Definitely use them again in the future!!! More
Other Employees Tagged: Darren Applegate, Eddie Elsayed
March 18, 2015
Buying our Jeep Having dealt with Lester Glenn dealership before in Ocean Twp, NJ and having a great experience, we decided to give Lester Glenn Jeep a shot to buy a Having dealt with Lester Glenn dealership before in Ocean Twp, NJ and having a great experience, we decided to give Lester Glenn Jeep a shot to buy a Jeep Grand Cherokee, and once again the dealership was wonderful and we had a great experience. I first dealt with Kim Larsen on the computer, she was very good about getting back to me quickly and answering my questions. Then once we got to the dealership we worked with John Morley as our Sales person and Darren as our finance person and each of them were wonderful explaining everything and getting us the deal we wanted. We will definitely be back to buy our next car at a Lester Glenn!! More
Other Employees Tagged: Darren Applegate, John Morley
June 09, 2014
Wonderful experience @ Dealership Would highly recommend this dealership & staff....pleasant experience, friendly & extremely helpful staff. Love our vehicle & look forward to purchas Would highly recommend this dealership & staff....pleasant experience, friendly & extremely helpful staff. Love our vehicle & look forward to purchasing their again! Kyle Harrison was wonderful & I will pass his name along to anyone going there. More
Other Employees Tagged: Jim Prendergast, Ed Fiorvante
February 27, 2014
I had the best car buying experience with Lester Glenn Dodge Ram! I was trying to purchase a new truck for my husband. Kim Larsen was my first contact after I filled out the internet pre-approval for the Dodge Ram! I was trying to purchase a new truck for my husband. Kim Larsen was my first contact after I filled out the internet pre-approval for the credit application. She called me immediately, I told her what I was looking for and she immediately had the sales manager call me back. He confirmed what I was looking for and had salesperson, Brian Reeves, call me back. Brian and Kim were both wonderful and easy to work with. Since I was looking to surprise my husband with the truck, they were considerate of that and the hours in which I was able to talk and email. I explained to Brian that I needed to do the majority of the leg work by email or phone and he was very accomodating. He was able to work out the pricing for the incentive I was looking to take advantage of, give me an accurate timeline of when the truck would be available, explained the cost and the down payment I would need. I fully expected the #'s to change once I physically arrived at the dealership - but this was not the case. I had requested the majority of the paperwork be completed before I arrived and it was! I got a great price on a nicely equipped 2014 Ram 1500. It was the easiest car buying experience ever. More
Other Employees Tagged: Jim Prendergast , Brian Reeves