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Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln
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Kim Wolfram | Page 28

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
971 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

15 yrs, 3 mos

Industry Experience

38 yrs, 2 mos

5.0

971 Reviews

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971 Reviews of Kim Wolfram

February 09, 2022

Dealership Rating
Employee Rating

Easy to schedule, no surprises, handle professionally. Everything done as scheduled good communication with service representatives. More

by J.gellner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Feb 11, 2022

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 09, 2022

Dealership Rating
Employee Rating

Kim does a great job! Has good listening skills and follow up! Great service! Thanks More

by Sarafianlisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Feb 12, 2022

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2022

Dealership Rating
Employee Rating

Kim, and her team are wonderful I love working with them. It is a joy to work with them and will continue to work with them as long as I own my car. More

by m_re_williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Feb 08, 2022

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

February 04, 2022

Dealership Rating
Employee Rating

I have purchased my last three card from Klaben and always thought the salesmen and servicemen are very thoughtful of me and my car More

by tomthetaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen

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Feb 07, 2022

Klaben Ford Lincoln responded

Hi, reviews like yours provide encouraging feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 24, 2022

Dealership Rating
Employee Rating

The dealership was very helpful in schedulomg and performing a last minute service. They are easy going and friemdly! More

by wyattkahley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Bujorian, Tom Alcorn, Sean Bradford

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Jan 26, 2022

Klaben Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. We are happy we could make your experience a positive one! We hope to be of service to you again! Have a great day!

January 21, 2022

Dealership Rating
Employee Rating

Always treated nicely with good service as promised. Recommend Kim to relatives for honest, straightforward service. More

by johnnyfree
Customer Service
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jan 24, 2022

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 20, 2022

Dealership Rating
Employee Rating

We had a warning light come on and they said it had a lot wrong. They took my husband home and were very nice. More

by MLSOZ21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jan 24, 2022

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2022

Dealership Rating
Employee Rating

They always do a great job working on my car. They communicate well. They are super efficient and thorough. More

by atjw247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jan 20, 2022

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 10, 2022

Dealership Rating
Employee Rating

Great service department. Always able to help with what is needed. Regular customer. Great crew More

by dharleydo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French

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Jan 14, 2022

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

January 07, 2022

Dealership Rating
Employee Rating

I was treated very well with service women Kim. Hope to come back again. Tire very pricey but not service fault. More

by Ntisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jan 14, 2022

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

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