Shawn Pitts was my salesmen & I must say he’s one hell of a salesman. Favorite part was he didn’t push me to buy a car like most sales people do, all that mattered was making the customer happy! Definitely, will come back in the future!
Peter Ventrella made financing easy as possible. It’s usually the frustrating part about buying a car but he just gave me all my options and it was simple as choosing what worked best for me nothing more!
My experience at northwest was more than amazing!
Thank you guys!
great sales experience with very friendly staff.They make car shopping enjoyable FAST and stress free.Our truck was at a different location and it was brought to us in a timely manner.The salesmen were not pushy.We went there knowing what we wanted and they made it happen. Would return again and recommend this dealer and salesmen to others.
"No pressure, just fun!"
We had the pleasure of working with Shawn Pitts in purchasing our truck and it was a fun and relaxing experience. He let us use his computer to give him and idea of what we were looking for and then showed us what we wanted to see with no pressure. He gave us space to let us discuss what we were thinking as we looked at many trucks. Shawn was so helpful and he is a genuinely good guy! He would have shown us trucks all day with no complaint. Northwest Motorsport was top notch and Shawn went above and beyond to help us to find a truck that suited us best. We thank him for his kindness and we love our new truck! Thank you Shawn!
Cindy and Larry Smith
I very much enjoyed working with Ernie, and I really appreciated the texting that started on the website and continued for the two day process. It really worked for me, and helped ease the pressures I've felt in the past as a buyer.
"Great experience and an Amazing Deal"
This was our first time buying a car from this establishment and it wont be our last. From beginning to end the process was easy going and at no time did I feel pressured to make an immediate decision. The entire time I felt like the staff just wanted me to get what I wanted and truly cared about the entire car buying experience! Cant thank Rocky, Joel and Kim enough.
"A seamless process "
Recently purchased a new vehicle from nw motor sports in Puyallup. My sales associate Rory Seibert was attentive and helpful through the entire process. I felt in control and that the business was willing to work with me. Overall I appreciated the transparency that Rory provided. First time buying a vehicle that I didn’t feel like a transaction. Thanks Rory.
Wouldn't even think of going somewhere else to purchase a vehicle. The entire staff between Joel our Sales Representative, Rocky the sales manager and Kim in finance we couldnt be happier with our experience and purchase!!
"Always quick and simple car buying experience!"
This is the only place I will buy my cars. Salesman Todd Mercure will help you get what you're looking for and won't pressure you into something you don't really want. Their finance team knows how to get you the best rates and everyone treats you like family here. Best car buying experience all around plus they offer referral incentives and a free t-shirt lol.
"Rocky Start Ended On a Very Positive Note"
I bought a 2008 BMW M5 at the Puyallup location for Northwest Motorsports at the end of July 2018. Immediately after driving off the lot, I got a dreaded check engine light for “increased emissions.”
I called Rory Siebert, who was my Salesman and he had me take it to get checked out by a mechanic on Northwest Motorsport’s dime.
Turned out to be a major problem that would have cost $10,000 dollars to fix. Needless to say, I was not pleased and very worried that I was getting screwed.
I called Rory back, which happened to be on his day off and blasted him. He was very professional and took the time to set my mind at ease and asked that I please trust him to make the situation right. I don’t trust easily so I was sceptical. I was really starting to wonder if my situation was turning into one of those horror story “buyer beware” debacles that are all too common in the used car business.
Turns out Rory was true to his word. I drove down to the dealership on a Wednesday evening. Rory was just about to leave for the day but he decided to stay and committed to get me into a better vehicle that night. They had just gotten in another M5 with less miles than my 08’ and appeared to be in excellent condition.
I ended up finalizing a better deal at midnight Thursday morning for the second M5 and Rory was with me every step of the way. I want to thank Jamie Brown in financing as well, for staying late that night to get me into a vehicle I could drive home.
While I’m not pleased with the initial transaction, it was in all fairness a problem that was not easily known, because the car seemed perfect. It ran flawlessly. It took a BMW specialist 2.5 hours to find out what the problem was.
I am very happy with how things turned out and my new car is perfect with no issues whatsoever.
Thank you again to Rory, who really went above and beyond to take a bad situation and turn it into a very positive one.
I would buy a car from him again with no problem.
"Best Car Buying Experience "
Piper made my car buying experience above and beyond amazing. He never hesitated to answer any of my questions even when my fiancé and I had started trying to get pre qualified online thru the dealership. I will be purchasing my next vehicle thru NorthWest Motorsport and plan to work with Piper again in the future. Employee of the year! Thank you Piper Jordan and thank you NorthWest Motorsport!