Dealership Experience
4 yrs, 5 mos
Languages Spoken
English
Spanish
17 Reviews
Write a Review17 Reviews of Kona Hyundai
December 13, 2023
Great customer service. Dian made sure to explain everything thoroughly from start to finish. My new found bestie 😊 Dian made sure to explain everything thoroughly from start to finish. My new found bestie 😊 More
Other Employees Tagged: Diana Almonte
September 06, 2022
Had a great experience here. The market is crazy right now theres not much they could do about that but other than that it was a great car buying experience. Diana was extremely The market is crazy right now theres not much they could do about that but other than that it was a great car buying experience. Diana was extremely friendly and very helpful. She explained all of my questions and also made me laugh! More
Other Employees Tagged: Diana Almonte
November 15, 2021
My only cimplaint...NO CHARGING STATION!! Orherwise...excellent! Eddie is very helpful and Jessica in service was great! Orherwise...excellent! Eddie is very helpful and Jessica in service was great! More
Other Employees Tagged: Erizardo Rodriguez, Jessica Rodriguez
October 30, 2021
Our agent is Diana Almonte. She graciously opened the door for my mom and I and greeted us with a welcoming smile. It immediately warmed us because she was so inviting. Diana is a phenomenal individual door for my mom and I and greeted us with a welcoming smile. It immediately warmed us because she was so inviting. Diana is a phenomenal individual and a fantastic salesperson. She listened to what we had to say and provided empathy. She was able to work her MAGIC and was able to put us into 2022 Hyundai SEL Plus. Black on Black. The color of the car is exactly what I want. I had a 2019 Ford Fusion with a lot of bells and whistles. However, Diana showed us that there was so much more that we were missing out on. For one thing, was the heated seats. I didn't need it however, once my mom sat down in a warm cushy seat, she was in love. and if mom loves it, I love it. My husband is loving the roominess of the car. I love the navigation and LOVE the fact that the car "talks" to me :) Diana was also able to get the payment level that I requested and needed. Her kindness and compassion show that City World Hyundai made an outstanding decision when they added her to your City World Hyundai family. We will definitely pass the word on about Diana Almonte at City World Hyundai. She was just awesome!!! Diane, We love you!! More
Other Employees Tagged: Diana Almonte
July 08, 2021
I went to Hyundai dealership the other day ! Very professional! Diana was my dealer and let me just say this…. it’s very affordable and before I left she made sure I didn’t feel unsatisfied , doubts professional! Diana was my dealer and let me just say this…. it’s very affordable and before I left she made sure I didn’t feel unsatisfied , doubts or any discomfort on the car I wanted . Diana even showed me better ones that worked around my budget. Diana is very nice and smart. Diana will make sure she or you won’t leave home feel down graded about your car ! And let me tell you she won’t even go home even if her shift ends or the dealership closes . Diana will make sure you will leave happy and satisfied with your new car ! Thanks again Diana for my brand new 2021 Hyundai Elantra! More
Other Employees Tagged: Diana Almonte, Ramon Emilio Tavarez, Peter Back , Leonard Jefferson, Tony Kim, Briant Rosa Miranda, Mike Sciortino, Claudio Soriano, Mike Tavares
May 18, 2021
I had a really pleasant, easy, and fun car-buying experience at City World Hyundai yesterday. Oscar was a real pleasure to work with and I felt like the entire team was working together to meet my ne experience at City World Hyundai yesterday. Oscar was a real pleasure to work with and I felt like the entire team was working together to meet my needs-Shaniquia who invited me in to test drive at the last minute, Oscar who patiently let me open up and drive all the cars I wanted, explained all of the features and helped me make a decision, to the manager Erizardo who ensured I got all of the deals that I deserved, and of course, Tony who made sure I didn’t leave without protecting my new rims from these rough Bronx streets. I highly recommend this dealership-this was not my first car-buying experience, but it was definitely the best! More
Other Employees Tagged: Erizardo Rodriguez , Oscar Kienou, Tony Kim, Shaniquia Gantt
April 29, 2021
She is the kindest and extremely professional I felt that she had my best interest at heart, She was patient and knowledgeable of the process to get me into the best vehicle according to my budget which I ap she had my best interest at heart, She was patient and knowledgeable of the process to get me into the best vehicle according to my budget which I appreciated the most! I would recommend her to any of my family and friends she reached out to me after my purchase to see how I was doing and if I needed additional assistance. I am a happy woman😁Thank you DAYRI! More
Other Employees Tagged: Dayri O'Neil , Tony Kim
April 14, 2021
We first came to this dealership because they seemed to have plenty of cars and good prices but we weren't counting on finding Erica! She was the key factor for us to close a deal!!! From the moment we wak have plenty of cars and good prices but we weren't counting on finding Erica! She was the key factor for us to close a deal!!! From the moment we waked in, she immediately greeted us and was very helpful and nice. We came in on a rainy day, mind you I'm 6 months pregnant, and when we went out to look at the cars she made sure to bring an umbrella for me, she was so caring! Seriously, if you ever come in, make sure you ask for her! She's very professional, caring, helpful and kind. When you're in looking for a car, you want to feel and know that it is your decision not theirs, she was not pushy at all, on the contrary, provided plenty of information so we could make an informed decision. Oh! We were also able to meet Kona, the cat!! More
Other Employees Tagged: Erica Hall, Tony Kim, Claudio Soriano