"Consistant excellence is a wonderful thing"
I couldn't be happier about my experience with the Sales Department and Finance Department during my recent purchase experience. From the beginning to the end everyone I came in contact with were consistent and professional. My Salesman Bob Stabile was terrific, taking the time to go over many options and possibilities, along with road testing multiple vehicles until we found the right vehicle for my mission. Delivery was painless and everything was taken care of as agreed. Bob took extra time to pair my phone to the vehicle and explain all the features of my new Rav4.
I remain as grateful as can be.
- tj radke
I've been buying new cars since 1964 (probably in the neighborhood of 30). By far my experience at Rockingham Toyota was the most stress-free. I was offered far more for my trade-in than I expected (I had a ball park figure on my trade-in value from Edmunds.com). My Tacoma was ready for pickup at the promised time and my salesperson walked me through the operating basics of my vehicle (I'm a baby boomer so I'm not sure I'll ever learn all of the ins and outs of the electronics). HATS OFF to Josh, Todd, and the ex-marine in the financial office (sorry I forgot your name-us old folks can only remember so much).
"Great customer service "
- Terry M
This was my second new vehicle purchase at Rockingham Toyota. I really like buying here. There is no pressure and the employees are very friendly. The internet price was unbelievably lower than the msrp.
"The best car buying experience ever!"
I just had my best car buying experience ever at Rockingham Toyota. After choosing the vehicle that I wanted to purchase, I received the best deal with no hassle at all. My sales person was Jennifer Lilly. I never felt pressured. I got the vehicle I wanted with the options I wanted. Jen was there from beginning to end. She is the best sales rep I have ever dealt with! Way to go, Jen and Rockingham Toyota!
"New Avalon Purchase"
The Salesman Bob Stabile was a total professional and would certainly ask for him on my next purchase.
He kept us informed the entire process.
"Comfortable relaxed honest"
From past experiences this by far exceeded the rest no tricks no nonsense. Very nice mngmt team and sales person Nelson Pena! Gino in finance was a no nonsense approach and worked to get me a great interest rate. 3 and half hrs and drive the car home!
Other Employees Tagged:
"Best salesperson ever, her name is Jen"
The color was very important to me Jen found one very quickly, kept in contact with me, let me know when it came in and took pictures to text to me. Set up an appointment to finish the signing and I picked the time and day to pick up my new car. Explanation of what I am to bring in with my trade in was clear and left me knowing exactly what to do. When I get my new car Jen will go through everything with me and set up everything for me and show me how to use anything I ask her for, how nice is that? Very positive experience.
Whole experience was great. Would definitely go back based on my experience. From the start with my internet inquiry to the three separate visits I made. There was never a hard sell and I didn't feel worn out like I had at other dealerships.
"Great product and dealership "
My husband and I purchased a 2017 RAV4 XLE and we absolutely love it! The car is beautiful, luxurious, smooth ride, great safety features and navigation system. Our salesman, Jarrin, made this a great experience; he was patient, knowledgeable, thorough, helpful and made sure we got everything we wanted and more. Great product! The financial and service departments are also great to work with. I would highly recommend this dealership.
Other Employees Tagged:
- Hays Junkin
Bob was a good listener and helped us consider all our options without any pressure.
I would highly recommend him. Bob is a person who, I think, had our best interest in mind.