Krystal Bergman

Island Kia on Staten Island has been great. For years now Vincent Crispino the mngr is excellent with his inventory and experience. What a place Vincent Crispino the mngr is excellent with his inventory and experience. What a place More

Helpful 0

Report | Print

Non stressful!!! 😵😁 Miss Krystal It was enjoyable, no stress 😊 she was friendly and knowledgeable , and answered our questions. And gave us time to actually enjoy our New Car Shoppi It was enjoyable, no stress 😊 she was friendly and knowledgeable , and answered our questions. And gave us time to actually enjoy our New Car Shopping More

Helpful 0

Report | Print

New customer Though I am a current Kia owner, this was my first experience with purchasing a new vehicle from Island Kia. I have in the past brought my car in to t Though I am a current Kia owner, this was my first experience with purchasing a new vehicle from Island Kia. I have in the past brought my car in to their service department, but now it was to buy. Krystal Bergman was fantastic with her knowledge of their vehicle stock and was extremely helpful and courteous with my shopping experience. As a result, I left there with a new vehicle, and very satisfied from start to finish. Having been involved with sales in the past, one important aspect of a business is the rapport with the customer and follow up. Krystal did it all. My recommendation to anyone looking for a new Kia, let Krystal handle it all. Thanks again Island Kia. More

Helpful 0

Report | Print

Worth the trip- Excellent Service - In 7:30pm and out 9:20pm Island Kia went above my expectation for excellent service from the Internet Representative (Christine), to the Sales Representative (Krystal), the Ma Island Kia went above my expectation for excellent service from the Internet Representative (Christine), to the Sales Representative (Krystal), the Manager and Finance Director. Using True Car I found out that Island Kia had a Kia Soul + that I was looking for. I arrived at the dealer at 7:30 pm, met with Krystal who was friendly and professional. She showed me the car, which just came off the truck - went for a test drive and decided to purchase the car. The car had just arrived to the dealer and was not logged into the inventory. The Manager ran my credit, entered the car, while Krystal prepared all the documents including contacting Geico. Staff explained each step and made the car buying experience simple and easy to understand. I highly recommend Island Kia, It's staff and look forward to purchasing another vehicle from this location. More

Helpful 0

Report | Print

Great experience buying a new car The sales consultant Krystal Bergmann was very helpful. She made me feel comfortable purchasing truck that was much bigger than I previously owned. S The sales consultant Krystal Bergmann was very helpful. She made me feel comfortable purchasing truck that was much bigger than I previously owned. She answered all my questions and took me through the process of leasing a new car with ease. Additionally all other staff was kind too. I highly recommend using Island Kia. More

Helpful 0

Report | Print

I finally found a sales consultant that was sincere My most recent search for a new car involved extensive research into many brands and I dealt with many sales consultants. I also spoke with many KIA s My most recent search for a new car involved extensive research into many brands and I dealt with many sales consultants. I also spoke with many KIA sales staff but found most of them to not be good listeners and really didn't care about my specific needs. This changed when we met Krystal Bergmann. She listened, was attentive, knowledgeable about the cars and very proactive in getting us the car we wanted for the price we wanted, considerate of my time and had the car available quickly. She cared about customer service, not just making a sale like others do. This includes other sales staff at Island Kia. Customers, like me , expect and respect honesty from a car dealer. This was a positive experience and would recommend her to anyone looking for a KIA. I will soon be in need of an SUV to replace my expiring lease. I will see Krystal if we consider a KIA Sportage. Thanks Krystal. Charles Berolo More

Helpful 0

Report | Print

Total Satisfaction I was totally satisfied with my sales consultant Krystal Bergmann she was very knowledgeable and was very courteous and made me feel confident about t I was totally satisfied with my sales consultant Krystal Bergmann she was very knowledgeable and was very courteous and made me feel confident about the choice I have made, also she seem to be knowledgeable about every aspect of the dealership answering phone calls and questions when other sales people were sitting not doing much, she is definitely management material and well deserves a raise she is terrific and I would definitely do business with her again and send customers only to her. I would also like to say I passed other sales people and she is the only one who came up to me one passed me and the others just looked at me. Krystal Bergmann drove me to work because my car would not be ready and delivered the car to my job when it was done for this I am very greatful and appreciate what she has done. More

Helpful 0

Report | Print

Got 2 cars in one day. Very helpful and supportive Kyrystal Bergmann was great and extremely informative. She knows her cars. She was patient and helped us to make the best choice when deciding betwee Kyrystal Bergmann was great and extremely informative. She knows her cars. She was patient and helped us to make the best choice when deciding between Models wan't easy. She was able to answer all our questions. The paper work was painless. She walked us through it all. More

Helpful 0

Report | Print

Awesome experience with leasing 2 vehicl We leased 2 vehicles from Kia. Our sales rep Krystal Bergmann was unbelievable. The care and support she gave was fantastic. She served us in such a p We leased 2 vehicles from Kia. Our sales rep Krystal Bergmann was unbelievable. The care and support she gave was fantastic. She served us in such a professional manner and so knowledgeable that we are recommending our friends to her. We left there 200% satisfied thanks to Krystal's cpntinupus assistance. And she told us to call her anytime with questions which we did and she is always so pleasant and takes her time explaining the different features. Great car and great service. More

Helpful 0

Report | Print

Excellent exxperiene We had an excellent experience at Island Kia. Our salesperson Krystal Bergmann was a delight to work with, she was very efficient and very friendly. T We had an excellent experience at Island Kia. Our salesperson Krystal Bergmann was a delight to work with, she was very efficient and very friendly. This was our first experience where we didnt feel pressured by a salesperson. More

Helpful 0

Report | Print