Kwesi Bramble

My past visit on 8/21/21 will be my last visit to this service department. They never answer the phones and leaving a message is pointless. One service advisor in particular is the main reason I will go o service department. They never answer the phones and leaving a message is pointless. One service advisor in particular is the main reason I will go out my way to another Nissan dealership for service. That advisor is Dakyre Jones, he is extremely unprofessional and cold. Upon returning to get my car, he left for the day without so much as a call to inform me of the status of my car and when he was called by another staff member because MY CAR KEY couldn't be located, he hung up in my face. I just got my key back today and not once had he reached out to contact me about them. I called all day to the service department with no answer. When I asked for the service manager, I was told he was in meetings and that I would receive a call back. I received nothing and therefore I am done with this location. More

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This is my fourth Nissan. I came in for service and ended up in a Rogue Sport which I always wanted. The staff was friendly too. up in a Rogue Sport which I always wanted. The staff was friendly too. More

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Low rate customer service I recently had an AC Compressor service repair completed on my vehicle on 7/11/2020. I experienced continued problems with my AC after the service com I recently had an AC Compressor service repair completed on my vehicle on 7/11/2020. I experienced continued problems with my AC after the service completion and returned to the dealership with a scheduled appointment time of 3 pm on 7/31/2020. My service advisor Kwasi was great on the 7/11/2020 visit, but for this visit, he didn't appear to be concerned with my issues. I spoke with the service manager and he also seemed unconcerned and asked me questions as if I was not truthful about what I was experiencing. I waited at the dealership for a total of 4 1/2 hours, I was the last customer to leave on 7/31/2020. With that being said, Kwasi nor the service manager, Ralph Gray came to the customer waiting area to make me aware that my vehicle was complete. I had to come out on my own after I had fallen asleep to inquire if my vehicle was complete. I was disappointed to look around to see that my vehicle had BEEN completed and was parked outside. Had I not come out, I would've just been sitting there. Not to mention, that I had vehicle service alerts that were visible when starting up my vehicle that were not reset nor mentioned to me as a courtesy. More

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Lakeside is professional, friendly and knowledgeable of his products. He is attentive. Although his job is selling cars I could tell he wanted to get me the best deal ever. From the sales team to finance his products. He is attentive. Although his job is selling cars I could tell he wanted to get me the best deal ever. From the sales team to finance, every person is awesome! I was totally at ease. I was not pressured. They were not there to hustle and understood the word budget. I will tell anyone looking to purchase a vehicle to go to Nissan Morrow for a great buying experience. More

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Darren was awesome and had patience with myself and grandmother. We was welcomed as soon as we walked in. Nevertheless, mr.Randolph was an expert with making my choice of coffee as well. the vibe was grandmother. We was welcomed as soon as we walked in. Nevertheless, mr.Randolph was an expert with making my choice of coffee as well. the vibe was great. More

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I got very good service, I can recommend him for many customers and I am really excited to drive my new car, thanks Nissan sales dept. customers and I am really excited to drive my new car, thanks Nissan sales dept. More

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Everything was great ! Professional and listen to my need and concerns and I was able to get exactly what I wanted! Thank you all excellent work and concerns and I was able to get exactly what I wanted! Thank you all excellent work More

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Very nice and helpful Fast and very efficient ,nice people help me very much very clean and helpful staff knowledgeable Smart funny and nice love this Nissan dealership Fast and very efficient ,nice people help me very much very clean and helpful staff knowledgeable Smart funny and nice love this Nissan dealership would recommend a friend More

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This my 3rd Vehicle i have purchased i love this nissian dearlership everyone is si nice and professional i am glad to be,here today. dearlership everyone is si nice and professional i am glad to be,here today. More

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I loved the service with Ms.Rosie! She made sure I was well taken care of and made me feel important! I would recommend Nissan south in Morrow! well taken care of and made me feel important! I would recommend Nissan south in Morrow! More

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