Gilbert & Baugh Ford, Inc.

The service department goes above and beyond. They are absolutely amazing. I made a purchase somewhere else because they didn't have what i was looking for they have been amazing with service eve They are absolutely amazing. I made a purchase somewhere else because they didn't have what i was looking for they have been amazing with service even though they didn't sell me the vehicle! The other big dealer in Huntsville couldn't get me in for months on a service with the brakes. They had me in the same day i called! AAAA++++. More

Great experience The staff was amazing, made the purchase quick and easy, Go visit to make your next car purchase ask for Drew. quick and easy, Go visit to make your next car purchase ask for Drew. More

Very good vehicle buying experience at Gilbert & Baugh Ford. Had a great salesman David Wilbourn and Jim Wyckoff's handling of the financial process was outstanding. Randy you have some great folks. Ford. Had a great salesman David Wilbourn and Jim Wyckoff's handling of the financial process was outstanding. Randy you have some great folks. More

Fantastic customer service. I have only bought from this dealership for my last three vehicles. Will be back! I have only bought from this dealership for my last three vehicles. Will be back! More

I flew in to Huntsville from out of state to purchase a used F150 sight unseen that had been advertised on their website. I was picked up at the airport by their driver and brought back to Albertville. T used F150 sight unseen that had been advertised on their website. I was picked up at the airport by their driver and brought back to Albertville. The truck was everything and more as described on-line. Prior to my arrival, Drew sent the truck out for a once over and fixed a number minor maintenance items. I was able to drive it back to Michigan without any issues. The truck looks and runs like it just came out of the factory. I wouldn't hesitate doing this again. More

Love my truck! Ordered it with Shannon Pullen, who was great at answering my questions about where my order was from production to delivery; David Guffey, my salesm Ordered it with Shannon Pullen, who was great at answering my questions about where my order was from production to delivery; David Guffey, my salesman, made pickup a breeze by working to have my keys in my hand as again as possible and going above and beyond to have that done, too. Lastly, Jim Wyckoff in finance was great. He sailed through the process, explained everything and provided great conversation in the process! The whole experience was awesome! Thank you guys... More

Great place to do business. Fast and friendly. The owner even came out to greet me and tell a few stories. One of the few hometown small businesses left. Fast and friendly. The owner even came out to greet me and tell a few stories. One of the few hometown small businesses left. More

David, our salesman, was very knowledgeable and attentive. He got us in quickly and upon agreement on purchase got the SUV cleaned and tank filled quickly. Financing was also quick and easy. The ra attentive. He got us in quickly and upon agreement on purchase got the SUV cleaned and tank filled quickly. Financing was also quick and easy. The rate was lower than expected in today's market too. Overall it was a very pleasant experience. More

Kyle Baugh and Jim Wyckoff were great to deal with. This was probably the easiest car purchase I have ever made, great dealership! This was probably the easiest car purchase I have ever made, great dealership! More

I bought a used truck there with no warranty. I got it home and it had some mechanical issues that they took care of for free. I got it home and it had some mechanical issues that they took care of for free. More