"Nantucket to the Mainland"
We were in a tight spot, finding that we needed to terminate a lease on a vehicle early and purchase a new one. We contacted several dealerships and all of them were unwilling to work with us until we spoke with Kyle. He listened to our story, took notes and assured us that there was a solution.
After several days of emails and phone calls, we travelled off of Nantucket to Hyannis, not knowing what to expect of the day. We arrived just after 9 am to a showroom full of smiles and coffee! By 3:30, we were sitting in our new Jeep ready to tackle our next adventure.
Kyle and the rest of the team were flawless from the first handshake to the last. I have purchased several vehicles in my life and I have never had an experience that was so smooth and actually excited. Leave all of your preconceived notions of the car buying experience at home as they are not needed at Premier.
Thanks To All
"Very enjoyable experience"
I first entered the dealership interested, but in no position to buy. Kyle spent over an hour running numbers for me knowing I was not buying for months. He kept me updated with new rebates over the next few months until I was ready to buy, but he was by no means bothersome. When I finally went back to buy he was very helpful even though I completely changed my idea on what I was going to buy. My entire buying experience with Kyle was amazing. After agreeing to terms the back office “finance guy” Andrew was also amazing. He didn’t try to sell me anything I did not want, and he was honest with his recommendations. My buying experience at premier was leaps and bounds above any other experience I’ve ever had with a salesman. I will highly recommend this dealership to friends and family in the future.
"Honest and Helpful"
- Allison Schiffmann Bresette
I had a fabulous experience with this dealership. Kyle Hein was such a gem! I needed quite a bit of hand-holding to make the move to a fun Jeep Wrangler. Kyle understood that I needed help getting into a simple model and did not push any extra bells and whistles and on the contrary helped me immensely in identifying the perfect vehicle to help keep my lease low enough for my budget. He was friendly and fun and warm and welcoming to my children. This was my first car purchase on my own and it was so wonderful to have full transparency and have someone who was down to earth and willing to educate me about the process in a non-condescending way. Car buying is not at all scary with Premier. Andrew Dent walked me through the financial end and again was forthcoming and supportive and reassuring. I would highly recommend working with Premier based on my experience.
"Amazing Experience! "
- Preston Harimon
From the moment i walked into the door until I left after signing paperwork I was treated with respect and was not stressed at all. Kyle Hein explained how Premier operates and that they don't allow sales commission, so none of that running back and forth trying to make a deal. I bought a 2017 year end close out RAM Big Horn and couldn't be happier with my purchase. Its the best truck for the money, and trust me I did my homework. I would recommend visiting Premier Cape Cod if you are in search of a new or used vehicle. Thank you Kyle and Andrew for making me feel comfortable and relaxed during a very potential stressful time.
"Special Thank you to Kyle Hein"
I just bought my first Jeep Grand Cherokee from Premier Cape Cod and i cannot even express how happy i am ! I am in love with my new car and honestly it could not have been any better..it most definitely exceeded my expectations . I had to stop by a few times until i chose the vehicle i fell in love it and would like to say that the client advisor Kyle Hein did an outstanding job finding the right car for me and guiding me to the right direction about every aspect of buying Jeep. I would recommend to every new customer that wants to buy a new car from this dealership to specifically ask for Kyle! Looking forward to work again with this young gentleman !
Thanks again dear Kyle Hein !
"Awesome car buying experience!"
- Happy Customer
I just purchased a car at Premier Cape Cod. It was a great car buying experience. The client advisor, Kyle Hein, (they're not sales people there) was friendly, knowledgeable, and easy going, which I appreciated. I could tell right away that he was somebody that I was going to be happy to work with, and I just knew I wanted to buy a car from him. I can't say that I've ever had that kind of a car buying experience at a car dealership before. Kyle explained how their "pure pricing" works, which basically means no haggling over the price, which is awesome! He gave me the keys to a Dodge Challenger, and told me to take it for a test drive. He did not accompany me, which I really appreciated, as it gave me a chance to step on the gas, and turn up the stereo, and see what the car was like, without any distractions. I loved the car, but needed time to think it over. Kyle checked in with me, but didn't pressure me at all. I ended up buying a great car there, for a price I was very happy with, and with no hassle. Kyle explained all of the many features on my car, and told me to call if I had any questions about the car or it's features.
I also have to mention Kara Burnett in the finance department. She helped move along the financing quickly, and was very helpful in explaining everything.
If you want to buy a new car or truck, I would definitely go to this dealership. Ask for Kyle Hein. You will be very happy that you did!
Other Employees Tagged:
"Great experience "
I am 66 and have bought a lot of cars. This was the best car buying experience ever. Low keyed, no pressure, no hassles, no "I have to ask the manager" games, best price and incentives right up front.
"Knowledgeable, professional and friendly"
- Jim McCabe
We had a great experience at this dealership in Hyannis. We started out with Kyle Hein. Terrific guy,very friendly and very knowledgeable about everything we wanted to know! We actually went ahead with the car because of Kyle. You are very fortunate to have him as an asset to this dealership! Then we worked with Andrew Dent for all the financials . We was also very friendly and knowledgeable about everything also. He made things so easy to understand. The last person we worked with was Golf Pengthong. He was the happiest person we have ever met! Extremely smart with all the complicated parts of the car we just leased. He really took time to explain everything very clearly and made it so easy to understand. You should be very proud of the group of men we delt with. I can't say enough good things about them and would recommend all of them to our friends and family.
"THANK YOU KYLE! "
- Max Matocinos
SO THIS IS MY FIRST TIME BUYING A CAR, AND KYLE HEIN DID AN AMAZING JOB HELPING ME. I FELT VERY COMFORTABLE ON MY DECISION BUYING THE TRUCK, WOULDN'T BE POSSIBLE IF IT WASNT FOR KYLE.
"Fantastic, the best dealer experience in 30 years!"
Kyle Hein was very knowledgeable about jeep cherokee car options, features, leases, and helped us choose the car with all the features we wanted and more. From the moment he introduced himself to the moment we drove away in our new jeep cherokee overland Kyle had our interests first and truly wanted us to leave with the right car for us. Andrew Dent was also wonderful! We have had 3 Toyota 4-Runners since 1996 and Kyle made the change to a jeep both fun and stress-less. We will recommend Kyle and this dealership to everyone we know.