"Old time customer service! "
- Dave c
Great bunch of people .. otherwise need to learn from them ... they are awesome..
Would this want me to buy a car from th in the future.. in a word yes
"Very polite explained what was done to my vehicle. "
- Sharon Sharp
Made to feel comfortable and concern that my vehicle was a priorty. Had good feeling my vehicle was fix right and my safety was a real concern.
The service department did a great job getting my Jeep taken care of when I needed help quickly, I appreciated Lance explaining everything along the way. I also appreciated Tom L. getting me loaner vehicle to get me back to work.
Other Employees Tagged:
, Tia was very pleasant when making my appointment.
After having been treated so rudely by the sales department over a year ago, my vehicle was up for it's scheduled maintenance and I didn't have time to take it back to Beavercreek where I originally purchased my Jeep Wrangler Unlimited, so I called Wyler service center and they got my vehicle in rather quickly and took care of the maintenance. That was the first time and I dealt with a young lady who was very pleasant. This time I had a tire and service light issue and dealt with Lance. Again they got my vehicle in within a timely manner and determined the problems and corrected both of them in just over an hour. I will probably NEVER deal with the sales department for purchasing a vehicle there but I do like the service dept. Thanks Guys and Gal, I appreciate you!
"Horrible service dept. I will never buy from here again."
Horrible service. It took 1 month to get my truck even looked at. I was having warranty work done. They didn't fix everything that was found wrong. It stated on my service that I declined to have certain fixed that were actually covered by the warranty. Now why would I do that? Lance was terrible. Never called me back about my truck. I will never return.
Came in to have a recall issue corrected. My car was taken in right at the appointment time. My car was ready very quickly. I was surprised at how quickly everything was finished. Very impressed with the service!
"Recall on airbag"
- valerie briner
Lance got us in very fast, always very courteous, efficient . We had the car back in several hours when I expected them to need it overnight. Thanks
We were charged for something we didn't want or ask for. The sales rep said oil change and tire rotation and my husband agreed as he was under the impression it was included with the oil change like it is every where else. So $30 for that seems ridiculous.
"My you was returned clean"
Thanks for doing the work in a timely manner and returning my truck back to me clean with no finger prints on Windows or crap on floor.
"Service review "
You guess did a great job you got my truck in before the date that was on your schedule because I was without any wheels to get anywhere and got it fixed for me
Thank you. Ron Scheel