I had an awesome experience with Tony Honda during my first ever car shopping. Thanks to Lani,Ron and Danny for helping me. Great customer service. Very friendly staff,you feel like you are part of the family. Would definitely recommend them.
"Great Selection and Knowledge of Vehicles"
- Garlock ohana
We were looking to replace our old Odyssey and had a pretty good idea of what we were looking for (model/color). We visited another dealership (close to where we live) prior to visiting Tony Honda. The other dealership did not do a good job in helping us find what we were looking for. The salesman there gave us incorrect information about certain models we were considering. Their stock was very limited and we felt that instead of trying to find us the van we knew we wanted, they only wanted to sell us the vehicles they already had in stock. The other dealership made the process of us finding the van we really wanted very difficult!
I called Tony Honda to see if they had a certain model we wanted that the other dealership didn't have. They did! We immediately made the longer drive there and it was worth it! The vehicle they brought out for us to look at was exactly the model and color we were looking for! The salesman did a great job of listening to what we were looking for, took the time to explain the different features of the different models and provide us with all the information we needed to make our decision. The information was thorough so it made the process extremely easy! Everyone we dealt with along the way was extremely helpful and patient! We will definitely return to Tony Honda for our next vehicle purchase and will recommend Tony Honda to everyone we know!
The service center is also awesome! We have visited their Service Center twice already and both times they provided exceptional service!
We came to the Auto Plex on March 31st and purchased our second Honda vehicle for my small family, the Honda Pilot. Lani was incredible and Curtis was very helpful. They were awesome from start to finish. I definitely would recommend the both of them and the entire staff at Tony Honda. Thank you everyone for helping me make this a reality for myself and my family!
"Purchase Honda Ridgeline. "
Jared was great to work with and made the process easy. His customer service is first rate and he is extremely professional. I appreciate the fact he made it a smooth transaction.
Other Employees Tagged:
, Valerie Arakaki
Kind and helpful. Made it more welcoming and satisfying experience shopping for a car. I would recommend Lani to other potential customers. I am happy with her service.
"Hrv buying experience "
- Chris Heath
Lani was awesome but the whole buying experience took forever. Also I didn't notice they switched a higher model car then what I picked. Everything else's was the same but I will not purchase another vehicle from them
"Our new 2017 CR-V purchase Black Friday 2017!!!!!!"
I have been with dealing the Tony Honda Team since I purchased my 2016 Civic there. All the maintenance was performed at Tony Honda and have always had such a great experience with each visit with my Service Rep John Vanhta to the techs and customer service desk ladies.
Now I just traded the Civic in for the 2017 CR-V Touring and the day my wife Julie and I spent there was another example of the courteous and helpful people who work there. They enjoy what they do and they share that Aloha with the customers they serve.
I first met Maria Balicoco during a visit waiting for my Civic to be serviced. I was enjoying the sun outside looking at the 2017 CR-V. She introduced herself and we talked for about five minutes or so and ended the conversation with telling her I still needed to discuss going forward with a purchase with my wife Julie and if we came to purchase one, we would find her. We came back, found her right away and she cheerfully worked with us to test drive the car, show us the features and in the end we worked out a great deal for purchase!! She couldn't have been more knowledgeable about the vehicle, the purchase process or looking to our comfort while we waited. Thank you Maria for such a wonderful day at Tony Honda!!
I must mention we were also assisted along the way by Lani Pelayan. She has such a friendly and bubbly personality with her humor and friendly manner. She walked us through the initial customization of the list of custom settings she made for us and taught us what each of the different choices meant so we could choose what best fit our needs
There were other Team members involved along the way to our purchase completion such as Ron Oya for choosing options. I had worked with him when I bought the Civic also. Another example of a soft spoken, friendly and knowledgeable member of your Tony Honda Team.
I do not remember the name of the gentleman who served us in Finance and could not find him listed on your website. (Age does that to the memory) He is a very professional, knowledgeable member of your team and walked us through every line item on our financials. What a wonderful cost savings to have the extended warranty for my Civic transferred to our new CR-V!! I had spoken with Maria about it earlier in the day and he was prepared for that when we got to that step since she had followed up with him on our inquiry. Thank you again Maria and to this gentleman.
The Tony Honda Team is a wonderful group of Ohana to deal with on every level and on each and every visit I have made there. Julie and I want to say Mahalo for all you did and do for us and our vehicles.
Merry Christmas and a Happy New Year to the entire Tony Honda Team.
Dennis & Julie Rohrer
"LANI is AWESOME!!!! :)"
Lani was fun, friendly, and VERY knowledgable! :) She spent a lot of time w/ me, took me to both lots, and showed me a variety of cars at my price range. I ended up buying a car because she found the car that I was looking for at a discounted price! Lani made a VERY stressful experience of having to buy a car in short period of time doable. Whenever I need to buy a car again I will be sure to contact Lani and also recommend her to others. :)
"Professional and Friendly"
- Will W. , Aiea
My first new car purchase since 2011 was this 2017 Honda Civic. Every staff member I worked with at Tony Honda (Lani, Ron, and Danny) was highly professional, knowledgeable, and friendly. Everyone listened to my individual auto interests, and I did not feel rushed or pressured in any way. Lani in sales was highly professional, knew the cars and features well, and worked with my schedule to arrange test drives on two successive weekends, allowing me time to make my decision. I highly recommend Tony Honda to any of my family, friends, and co-workers. Mahalo!
"Awesome Service "
Went in to purchase my first new car. Went to see Lani and she did a wonderful job. She made everything so easy for us. Definitely recommend her and Honda!!