Because I have been going there for service for years . I like the people in the service department it’s nice when you call and state your name and they know who you are . They always get you in ASAP if you have a problem with your vehicle , and if something needs to be done they come out and talk to you about it and you decide if you want it done that day . Just a great place !
The ENTIRE. staff are so PROFESSIONAL, Courtesy, and ALWAYS make you feel like a "PART OF THE FAMILY" NOT just another number. I would like for Adam (SERVICE MANAGER).to know which I am sure he knows his Staff are #1 and I thank them for always being so kind!
Emergency help was provided promptly, courteously and knowledgeably. The oil sender had sprayed oil everywhere emptying the crankcase reservoir. Car was towed to shop, loaner car provided and car fixed by end of day. Excellent work!
1:45 appointment taken right. Just an oil change... out by 3:00pm. Love coming to Dickson City Hyundai. As I've said it's like seeing old friends. Thanks to Launi and the rest of the crew. I can't believe almost 70,000 miles... all trouble free thanks to you all.
Dickson City Hyundai was able to discover a problem where no one else could! The motorworld service dept in wilkes barre pa . was not able to find the problem with my trunk lid opening intermittently in 1 1/2 years. 1st time i took it to hyudai priblem is now fixed, and i have reasons why it can happen!! Plus i got a free inspection. Ficksin city hyundai will be my new service dept!!
Due to location of puncture, replaced with new tire. Staff very friendly and empathetic. Explained everything.
Service manager returned keys and sent us on our way without charging, or paper work, saying she would take care of it, since we waited long time.