190 Reviews
Write a ReviewDealership Experience
6 yrs, 1 mo
Industry Experience
6 yrs, 1 mo
Specialties & Trainings
Hyundai product certified
Customer Service
190 Reviews of Laura Stout
April 08, 2024
Laura who works in the service department is amazing! Her attentiveness to customers is a tremendous asset.. I so appreciate her, and you need to give her a raise! I also worked with Ehab in sales and he Her attentiveness to customers is a tremendous asset.. I so appreciate her, and you need to give her a raise! I also worked with Ehab in sales and he was equally amazing, respectful courteous tuned into my needs. I would have would have purchased the Pilot I was looking at but due to your sales managers obstinate negotiating behavior, lead me to the same old used car lot experience. And I purchased elsewhere. I do not know the managers name, but I gave a one to all three of your sales management people. I wonder if a man would’ve been able to negotiate more successfully? More
Other Employees Tagged: Brian Manly, Curtis McMicheaux, Chris Tara-Browne, Ehab Dehmes
March 10, 2024
I have been a customer for 11 yrs. and they have been super helpful with all my services, especially Laura. I love this company. Sincerely, Pat Potter and they have been super helpful with all my services, especially Laura. I love this company. Sincerely, Pat Potter More
March 01, 2024
Love Laura! Wish she was my neighbor so I could see her more often! I always feel like she’s my long lost friend when I do see her. When my car is in for mainten Wish she was my neighbor so I could see her more often! I always feel like she’s my long lost friend when I do see her. When my car is in for maintenance she always keeps me informed as to progression and estimation of completion. Thank you Laura!!❤️ More
February 22, 2024
I am very happy with our exceptional service. Our service rep, Laura was there for us every step of the way with our service needs. John our VIP driver is always punctual and professional. Very Our service rep, Laura was there for us every step of the way with our service needs. John our VIP driver is always punctual and professional. Very happy with Manly Genesis. Thank You More
February 17, 2024
My Service Advisor, Laura Stout was wonderful. She went above and beyond to make the servicing of my 2011 Hyundai Santa Fe as pleasant as possible. Also, when there was a complication, she resolve She went above and beyond to make the servicing of my 2011 Hyundai Santa Fe as pleasant as possible. Also, when there was a complication, she resolved the problem quickly. Also, the young attendant, Diego, was very courteous and helpful. The bathrooms, by the way, were very nice and clean. More
Other Employees Tagged: Diego
January 30, 2024
I recently had the pleasure of working with Laura, my experience with her was exceptional and I highly recommend her services. From the moment I walked into the service center, Laura greeted me with a experience with her was exceptional and I highly recommend her services. From the moment I walked into the service center, Laura greeted me with a warm and friendly smile. She was professional, knowledgeable, and genuinely interested in helping me with my car troubles. Overall, this service team is amazing ! More
Other Employees Tagged: Jennifer Crouch, Cesar Lopez
January 26, 2024
Laura was very professional, she kept me informed of the progress. Only complaint was it took a long time for the work to be done. You could tell that they were very busy. progress. Only complaint was it took a long time for the work to be done. You could tell that they were very busy. More