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Lauren Armbruster
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Lauren Armbruster | Page 20
Service Advisor
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
298 Reviews
298 Reviews
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298 Reviews of Lauren Armbruster
April 20, 2022
Great service, lounge was comfortable, clean, didn’t have to wait long. Drove newly washed car out of the service department ready for the new season. to wait long. Drove newly washed car out of the service department ready for the new season. More
by K.E.NAFTEL
Verified CustomerOther Employees Tagged: Lena Grubb
Helpful 
April 18, 2022
I would recommend using this dealership even if you have not purchased your vehicle from them. Labor costs are higher than smaller independent shops, but this is becoming normal at most dealerships. Maple not purchased your vehicle from them. Labor costs are higher than smaller independent shops, but this is becoming normal at most dealerships. Maple Hill service was thorough in their communication. More
by ROD.GILLENWATER
April 16, 2022
Service was frustrating. My warranty software coverage expired two weeks before my scheduled appointment and I was advised it would cost $500 upon arrival. I was not given My warranty software coverage expired two weeks before my scheduled appointment and I was advised it would cost $500 upon arrival. I was not given clear instructions about where to wait and consequently was not informed when service was finished. The staff left voice mails on my home phone to let me know while I was waiting on site. Staff was friendly however service was expensive and extremely inconvenient. More
by RACHEL_KOPKA
Other Employees Tagged: Randy Kim
April 15, 2022
The whole team are incredibly helpful and friendly. They really like to work with you to get you up and running as quickly as possible. Cassandra, Lauren, and Mitch are only a few of the wonderful team They really like to work with you to get you up and running as quickly as possible. Cassandra, Lauren, and Mitch are only a few of the wonderful team. The attention to details in the repairs was amazing. Really happy with them. More
by Kzoosubaru
Other Employees Tagged: Cassandra Westfall , BRIAN KRAGEL
April 15, 2022
My eighteen year old V50 is in excellent condition. It was purchased at Stadel in Lancaster, Pa. where the sale and the service were superior. During my last eight years in Kalamazoo the service has It was purchased at Stadel in Lancaster, Pa. where the sale and the service were superior. During my last eight years in Kalamazoo the service has always been confusing and rude. There are hidden costs, surprising misquotes and charges. I have experienced three week waits for annual appointments and urgent ones. An always new person at the desk never explains necessary repairs or what was done. The phone quote for this week's visit was $63 but cost me $199. No management apology seems to exist for Volvo customers here. It is take it or leave it. The mechanics' work is always fine, as it should be. More
by akaire50
Other Employees Tagged: Phone appointment and estimator clerk. Name forgotten.
April 12, 2022
We have had very good service at this dealership and James keeps us informed on when things need to be done. He has been amazing and a great help. Very pleasant people everywhere we went . James keeps us informed on when things need to be done. He has been amazing and a great help. Very pleasant people everywhere we went . More
by CALLMAWIE
Other Employees Tagged: Kelsey LeRoy , James DeYoung
April 03, 2022
Great dealership and service. They are very friendly and professional, really show interest on your comments and concerns. Very helpful. They are very friendly and professional, really show interest on your comments and concerns. Very helpful. More
by ELIAS960216
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Morgan Tassell, Randy Kim , Amie Freeman, Che Lopez, DAN TAYLOR
March 31, 2022
Always awesome service! That's why we have been loyal and have bought our auto's from them since 2009 and still have it to this day That's why we have been loyal and have bought our auto's from them since 2009 and still have it to this day More
by TODD.HENDERSON1
Other Employees Tagged: Morgan Tassell
