Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
660 Reviews
4.9

660 Reviews

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660 Reviews of Lee Schuster

November 25, 2025

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Employee Rating

I have been servicing my vehicle at Toyota of Richardson for the last 2 years. They always display outstanding customer service each time I have visited them. Their courtesy and friendliness rates 5 stars! More

by Jangirardeau
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Recommend Dealer
Yes

Other Employees Tagged: Mike Lloyd, Justin Hogue

November 23, 2025

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Service man (Schuster) and his team gave us excellent service for our 2 Avalons. Never hypes service not needed to pad the bill. We trust him implicitly. Always get good service from Toyota of Richardson More

by Tejas
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Recommend Dealer
Yes

November 22, 2025

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The service staff is always courteous and helpful. The work is completed as promised. The quote for the service is very accurate. More

by cwmtxnh
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Recommend Dealer
Yes

November 21, 2025

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Lee Schuster did a great job today, taking care of the maintenance on my vehicle. Lee is very knowledgeable and it is a pleasure working with him. Lee is the reason I choose Richardson Toyota. More

by JEC59
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Recommend Dealer
Yes

November 20, 2025

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Prompt service, appointments follow through, thorough. They find issues unknown to me. Friendly, timely, knowing. More

by lewis.brereton 3
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

November 18, 2025

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Excellent customer service, very polite staff and a nice clean facility to wait in while waiting on your car to be done. More

by orholdsworth
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Nov 26, 2025

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our team provided you with outstanding service and treated you with such courtesy during your visit. It's especially meaningful to know that you found our waiting area comfortable and well-maintained while your vehicle was being serviced. Your kind words about our staff's politeness and the cleanliness of our facility truly make our day. We appreciate your trust and look forward to continuing to provide you with the exceptional service you deserve.

November 17, 2025

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Lee my service advisor is Always “Excellent”. He covers all the details of maintenance and gives me Discounts. 5-Starr !!! More

by surgerystevedoyle
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cashier was very polite and professional

Nov 25, 2025

Toyota of Richardson responded

Thank you for the wonderful review! We're thrilled that Lee consistently provides excellent service and keeps you well-informed about your maintenance. Your five-star rating means the world to us.

November 04, 2025

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Great technicians and people to help and be honest with the issues at hand. Loved the experience and transparency More

by am
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Nov 11, 2025

Toyota of Richardson responded

We are excited to hear about your wonderful experience with our team! Your kind words about our technicians and their helpfulness mean so much to us. We truly value customers who appreciate our commitment to being straightforward about vehicle concerns. It brings us great joy to know that you felt the honesty and transparency we strive to provide every day. Thank you for taking the time to share your positive experience!

October 30, 2025

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Customer service is great and prices competitive. My service reps have always been helpful and knowledgeable. More

by lesjrussell
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Recommend Dealer
Yes
Oct 30, 2025

Toyota of Richardson responded

Thank you for your review. We deeply appreciate your feedback about our customer service and competitive pricing. It means a lot to know that our service representatives have consistently provided you with helpful and knowledgeable support. Your experience reflects our commitment to delivering quality service. We value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence.

October 25, 2025

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Employee Rating

Lee Schuster was very helpful and knowledgeable and the service on my Toyota completed in a timely manner. More

by Cheryl Stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Toyota of Richardson responded

Thank you for your wonderful feedback about your recent service experience with us. We are thrilled to hear that you found our team member so helpful and knowledgeable throughout your visit. It brings us great satisfaction to know that your service was completed efficiently and met your expectations. Your positive experience reflects our commitment to providing excellent customer care and quality service. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

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