Lena Grubb
Lena Grubb at Maple Hill Auto Group
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Lena Grubb

Customer Service

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.9
238 Reviews

Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

4.9

238 Reviews

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238 Reviews of Lena Grubb

November 17, 2023

Dealership Rating
Employee Rating

Fantastic, efficient, expedient, personal and The Friendliest service. The service is always no pressure and informative More

by KSOKIE01
Service Price Transparency
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Recommend Dealer
Yes
Nov 17, 2023

Maple Hill Auto Group responded

Thank you for the kind review. We appreciate your business and look forward to assisting you in the future.

October 25, 2023

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Another delightful visit to Maple Hill, I was able to kick a couple tires on the new & used lots More

by PJWITTLING
Service Price Transparency
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Recommend Dealer
Yes
Oct 26, 2023

Maple Hill Auto Group responded

Thank you for the 5 star review. We appreciate your business.

October 02, 2023

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The whole team was awesome, very nice to my son. They got the service completed quickly and they kept me informed about the process. More

by RCLEMET1
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Recommend Dealer
Yes
Oct 03, 2023

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We appreciate your business and look forward to assisting you in the future.

September 22, 2023

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always a great experience and never have a problem. have been a customer for eighteen years. More

by JOHNGIRTON
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2023

Maple Hill Auto Group responded

Thank you John. We appreciate your business!

September 20, 2023

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Everything was great. I was greeted immediately and Rebecca was expecting me. The dealership was clean and orderly. I felt positive about the professional attention I r More

by HERBALTEALUV
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Recommend Dealer
Yes

Other Employees Tagged: Rebecca Shelton

Sep 20, 2023

Maple Hill Auto Group responded

I'm sorry to hear this, I to would be frustrated by this. I have reached out to the service manager to ensure this doesn't happen again. Thank you for the review.

September 18, 2023

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Liked the extra attention given to Customer Service. Makes the customer feel valued. Also like the car wash. More

by NLARWWW
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2023

Maple Hill Auto Group responded

Thank you!

September 07, 2023

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The staff at Maple Hill Subaru is always professional, extremely helpful, courteous, and friendly. It’s a pleasure bringing my Crosstrek in for service. More

by MJALVINGWALLACE
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Recommend Dealer
Yes
Sep 08, 2023

Maple Hill Auto Group responded

Thank you for your kind feedback!

August 16, 2023

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Very good people and helpful and a good maintenance team service was great thanks you More

by DONALDRHOADES1965
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Recommend Dealer
Yes
Aug 16, 2023

Maple Hill Auto Group responded

Thank you for the 5 star review! We really appreciate you!

August 11, 2023

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Employee Rating

It was a pleasant experience. Everyone was so very friendly and helpful. I will be back. More

by deeheiser
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Recommend Dealer
Yes
Aug 11, 2023

Maple Hill Auto Group responded

Thank you! We look forward to assisting you in the future.

July 18, 2023

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Employee Rating

Best sales dept and service department around the area we have been with them years More

by MRICE1657
Service Price Transparency
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Recommend Dealer
Yes
Jul 19, 2023

Maple Hill Auto Group responded

Thank you, thank you, thank you! We appreciate you taking the time to review us. We look forward to seeing you again. Sincerely, Angela

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