"No stress and pleasant!"
This was a stress free buying experience, and everyone was friendly and very helpful! Clean and well maintained facility. All questions were answered..Would definitely recommend this dealership!
"Excellent place to buy car with peace of mind"
I walked in this dealership, looking for a used car and met Paulo, who took all the time needed to show me the vehicle, work with me on explaining every little thing and made sure I walked out with the car keys ,satisfied that I got a great deal.
I was truly impressed with Paulo’s patience and expertise
"Great car and exceptional service"
I bought a used Toyota vehicle from this dealership and the entire experience was great. John and Jeff were great and sold me a great car that was exactly what is was looking for. I definitely look forward to buying another vehicle with them in the future, and highly recommend anyone looking for a vehicle to shop here first.
"Professional, friendly, easy."
Great experience,good service, friendly staff, professional salesman Addy O. Clean facility. Great track,I never seen it before. Easy to obtain needed information by Emails. Email department / Marie Stepanek/ is excellent. Addy O.was very helpful explaining the car to me.
"Everything is nice, proper and prompt."
Starting from phone and online communications with Marie Stepanek and finishing the deal with Eddy Orellana everything was very informative, prompt and at very high level. Thank all of you.
"It was fun to buy here"
Eddy was great very fun to work with. Had a great time during every step. Leo the sales manager and Anthony in finance treated me like family. Wish I had found them long ago. Do yourself a favor go see Eddy he is just that good
I found the entire sales team to be very dependable and trustworthy. I believe they were out for my satisfaction and did all they could to earn my business. I would highly recommend Gerald Subaru to anyone looking for a new or used vehicle.
"Awesome Subaru Forester Buying Experience!"
We are normally not the ones who write reviews unless our experience with the purchase is phenomenal. And that's how we would describe our recent purchase experience of a Subaru Forester at Gerald Subaru of Naperville, where we worked with their Sales Consultant Kelly Thomas. From the moment of entering the dealership (with no prior appointment) to the point of concluding the purchase, we experienced a wonderful car buying experience. We always felt welcomed and treated professionally. Kelly made a huge difference in us making the decision to buy our car there. We are the kind of buyers who do a lot of research and have stack of papers with a long checklist of questions before buying. We met her 2 days in a row - to get clarity on all our questions and test drive the car with different family members each day. She was patient, pleasant and personable. We never felt pushed or her getting frustrated with us in taking time to make our decision. The color we liked on our first visit was not in stock, so she arranged a vehicle from another location for the second visit.
We worked with two sales managers - one for the trade in and the other for final price of our new purchase. While us having our research helped us get a fair deal, they acknowledged the info we presented and worked with us to earn our business. The dealership has its own lifetime FREE warranty on power train, drive train and engine - that goes well beyond any factory or extended warranty you can buy. Yet we did buy an extended warranty to cover the electrical etc. not covered in the main warranty.
All in all we are very happy with our Subaru Forester buying experience and highly recommend this dealership - especially Kelly for buying Subaru there.
- gorio at tekla
Very patient and very helpful spending hours just to get us a car at a reasonable price. It's really a great deal. Thanks to you Eddy
"Great Service for a Great Car"
I came in for a used car that was no longer available but Jeff helped find me a car that was within my range with everything I was looking for and worked with us to make it the price what we needed it to be.