"Great place to shops for a car. They have a large..."
Great place to shops for a car. They have a large selection to choose from. Bought myRX350 on line and they held for me till I could drive down and pickup. Will definitely buy again from this dealer in about two years.
Hamid has an excellent costumer service he only saw we were looking around the dealership and while we were waiting for our car to be service he told us how much we could trade for and we came out much better.. really nice and respectful thank you.
Al is so helpful and kind. He sincerely helped us get what we need. He explained everything crystal clear and the dealership is great and clean. Definitely recommended.
"Wasn't going to buy a car right away"
Our sales person,Al was very knowledgeable and patient with us. He did a great job explaining all the details of the car and got us a good deal. We were not going to buy right away and were just looking but he did such a good job, the price was right and the car was just what we were looking for.
"ES300h for 2020"
Since retiring I he been looking for a more suitable luxury car. After having my LS460L serviced at Lexus of Westley Chapel severely times l was impressed with their highest level of commitment to my needs. Working with their incredibly knowledgable staff, I am now enjoying my new 2020 ES300H.
"Excellent Purchase Experience"
- Bob and Pat
My wife and I were extremely pleased with our salesperson, Johhny Millaway. He was not overbearing in any way, yet very helpful in finding the car we wanted. When we arrived at the dealership they had one 2020 car in the color scheme that we wanted. However, we found that it lacked one feature that we needed to have. A car carrier had just arrived at the dealership and he checked the inventory and found that they did have the make and model car we wanted, in the color we wanted, and it had all of the accessories that we wanted. The salesman, as well as all the other personnel that we interfaced with, were a ll very pleasant and helpful. The financial paperwork was handled very efficiently by Lily Do, who we found to be exceptionally friendly, courteous and professional. We also enjoyed the concierge area where we waited for the car to be prepped, where the coffee and pastries were very tasty. All in all, I would never consider going to a different dealership again as this was the best experience we've ever had at a new car dealership. I give Wesley Chapel Lexus five stars.
I came here to look at a car as I been driving my first car way past what I should have. Al took care of me and helped relieve me of the worries of purchasing a new car and made me feel like he was a friend rather than a salesman. I highly recommend coming here and getting Al as your salesman! Also Lily the finance woman did such a great job getting me to a rate lower than I ever expected!
"The best customer service "
I have the best customer service experience ever! Tim, Lily, and everyone that were involved during the process were professional, friendly and kind. They make you feel like family. Thanks for everything.
Tim YOU ARE THE BEST!
"We are 1st time buyers at Lexus of Westley Chapel. Tim..."
We are 1st time buyers at Lexus of Westley Chapel. Tim and Lily were outstanding in explaining everything, and were very detailed. Tim along with Lily made us feel very welcome and accommodating to our every need. They have a very positive attitude and made every effort to make sure we were happy with our purchase. They made our purchase the smoothest and easiest I have ever experienced! We would Absolutely recommend this dealership to anyone and already have. We will be looking forward to making our next purchase with them in the future!
Other Employees Tagged:
, Johnathan N. (Sales trainee)
"Excellent buying experience. Very professional, friendly,..."
Excellent buying experience. Very professional, friendly, efficient dealership. I highly recommend. Will definitely go back when in need for another vehicle. Very pleased with my purchase.
Other Employees Tagged:
, Jonathon N. ( Sales Trainee )