Lina Bautista
Lina Bautista at Lexus of North Miami
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Lina Bautista

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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5 Reviews
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5 Reviews

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5 Reviews of Lina Bautista

August 03, 2023

Dealership Rating
Employee Rating

María is very professional and dedicated to make easy deal,and helpful person like a family . More

by Jorge.Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Morrone

Aug 04, 2023

Lexus of North Miami responded

We are so glad to hear that María made you feel like part of the Lexus of North Miami family. Thank you for working with us, Jorge.

December 21, 2022

Dealership Rating
Employee Rating

Alfred Utset, a Sales Manager, in the Pre-owned Vehicles Dep't, LIED to me and told me that a Vehicle I was inquiring about,--- had been sold that Day. He was trying to COVER UP for the MISTAKE made by my More

by isblt007
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Alfred Utset

Dec 21, 2022

isblt007 responded

My experience with these TWO Representatives was sooooooooo UNSATISFACTORY, that I will NEVER set foot into this Dealership AGAIN. These two People are TOTAL Liars, who Lie with no sense of Conscience or Morality. I understand that Business involves trying to get the BEST Deal. However, the way these People CONSISTENTLY LIE, is totally DISHONORABLE!!

Dec 21, 2022

Lexus of North Miami responded

I want to apologize sincerely for any mix-ups or miscommunications from our team. We run an honest business, and I assure you we do not intentionally mislead our customers. It's concerning that we've left a different impression, as this is never the feedback we hope to see. I understand we have lost your trust and business, and I will share your comments with our team for further discussion. If you would like to discuss what has happened with me directly, please give me a call. I would appreciate the chance to make this right moving forward. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

Dec 21, 2022

isblt007 responded

Brittany, There was NO Mix-Up, and there was NO Miscommunication. The "Dynamic Duo" of Lena and Alfred were TOTALLY DEVIOUS, and my Impression of their Untrustworthy behavior is based on their---- UNTRUSTWORTHY Behavior. I am sorry I invested one minute of my Time and Energy with these Sleezy People. After this Experience, I read some other Reviews of Lexus of North Miami,--- posted by other UNSATISFIED Customers. It appears that I am NOT the Only Customer who this Dealership has tried to VICTIMIZE. This Dynamic of consistently Misrepresenting the Facts seems to permeate the WHOLE Organization and has been manifested in their treatment of Other Customers. Lena and Albert seem to be one of several Employees of Lexus of North Miami who distort the TRUTH and "Play with People's Heads". I take STRONG exception to Ms. Stillwell's Statement that "We Run an Honest Business." She clearly needs a REALITY Check because Lena and Alfred did not behave with Honesty and Integrity in their dealings with ME.

August 04, 2022

Dealership Rating
Employee Rating

I was very pleased with my Salesperson Lina Bautista. She is very knowledgeable and respectful. She is also a very patience salesperson. She's persistence and has a warm personality. I would recommend More

by Vern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfred Utset, Matthew Silva , Viviana Almog

Aug 04, 2022

Lexus of North Miami responded

Thank you for sharing your appreciation of Lina, Vern! We're so glad she has offered professional and personable assistance that's earned your confidence. Many safe and happy miles from everyone at Lexus of North Miami!

July 01, 2022

Dealership Rating
Employee Rating

Maria is extremely attentive and always responsive. The level of customer service she provides exceeds 5 stars! Her entire team is amazing! More

by gloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rosaly Bermudez, Maria Morrone

Jul 01, 2022

Lexus of North Miami responded

Thank you so much, Gloria! We are so happy to hear that you can trust Maria to provide excellent service, every visit. Safe driving from all of us at Lexus of North Miami!

December 10, 2021

Dealership Rating
Employee Rating

Great guy, attentive and patient! Ask for him by name ;) he will make sure you get the right deal! More

by Davidrl89
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willian Viegas

Dec 10, 2021

Lexus of North Miami responded

Thanks so much for taking the time to review Lexus of North Miami! We appreciate it.

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