"Porsche of Silver Spring - Outstanding "
Had the opportunity to visit Porsche of Silver Spring yesterday to pick up a new car. We always hear about problems or issues with car dealerships but it’s unusual to learn about the good guys! Casey and the team went above and beyond resulting it a first class buying experience. From start to finish these guys are excellent. I highly recommend them if you are in the market for a new or used Porsche.
"Friendly and Helpful"
This is the best Porsche dealership in the area.
All staff is friendly and helpful with your needs when you arrive and makes sure you leave satisfied.
I have not had any issues with buying a car or having my car serviced here at this dealership.
Will always recommend it and will be back in the future.
"By the far the best dealership I have ever dealt with!!!!!"
This dealership takes so much pride in what they do whether it’s car sales or service.. they honestly care about their customers... This dealership is a 5 star operation and they truly attend to the customers needs.. other dealerships should follow in their footsteps if they know what’s good for them...
please feel free to contact me if you have any questions about their service!!!!
"Excellent customer service with a smile "
Top shelf Porsche Tech who knows his stuff!’
Service ambassador well dressed and very professional and knowledgeable
Maintains contact throughout day on status of service work
"Continuing great service"
I have bought 2 cars from Porsche Silver Spring (911 and Macan). Their service - both pre and post purchase - are better than any I have experienced from any car dealership. A recent experience with them - blew my right rear tire and needed porsche road side assistance and quick turn around from the dealer - was so great I had to write a quick review. Visit Casey and his team for sure.
"100,000 Mile Service "
This is by far the best Porsche Center in the Washington DC area. The facility is always in pristine condition. What I like most importantly is that the service team is very responsive and resourceful. Porsche Silver Spring treats its customers above the standard. Getting a loaner is easy and once your car is in their care they are more than accommodating in providing updates.
From the first step in the door you are in for a quality experience.
My recent visit was for routine maintenance for a 2014 Cayenne. Porsche of Silver Spring rates an overall "5" again – how do you say - consistency. This cohesive team of Linda, Stephanie, and Natalie, plus the expert technicians, insured every aspect of the experience, as usual, was efficient, thorough, and accommodating. Their consideration regarding my current scheduling challenges minimized a lot of difficulties on my side. Following the service, the Cayenne drives and sounds great, and was completely well cleaned which always puts a big smile on my face. An additional joy comes with just communicating with PSS Staff who not only always exhibit very professional business acumen, but are a joy to interface with. They obviously all love their profession and have great people skills. Bravo again!
"Porsche SilverSpring Service Excellence"
When it comes to servicing and maintaining our cars, Linda Harouna (Porsche Certified Brand Ambassador for Service) consistently provides us with expert service advise. She is very thorough explaining our cars’ present and future service needs when we drop off our car. Ms. Harouna clearly explains the work that was performed and shares helpful analysis performed by the technician(s) for our future maintenance consideration. In our experience after many years, they get it right the first time, every time.
I’m a first time Porsche owner and they have great personal customer service. They went above and beyond with there service. Natalie and Linda is the reason why I choose this dealership and my next car will come from them.