"The dealership was very professional. They were very..."
The dealership was very professional. They were very helpful through the whole process. And they continue to follow up after the sale. Cameron was great. Linda in finance was also great. They both made the process smooth. I would highly recommend them both.
"Jeff Schade was outstanding from the beginning to the..."
- Melissa McGowan
Jeff Schade was outstanding from the beginning to the very end! I couldn't be more pleased with my purchase! I would give him 10 stars if I could!
Other Employees Tagged:
"This is the second car in a year that we bought a car..."
This is the second car in a year that we bought a car with the help of Bob Swanson. No pressure, Bob took his time explaining everything. We could not be happier with our purchase.
"Excellent service. I worked with Kiril Velkov who was..."
- Stanimir Stoilov
Excellent service. I worked with Kiril Velkov who was patient, friendly, personable and very professional. Kiril provided excellent service and support in helping me to purchasing my new car. The finance portion of the sale went very smoothly. Overall, Grand Subaru is very accommodating and easy to work with.
"Gabriel made the car buying process simple and easy...."
Gabriel made the car buying process simple and easy. Transparent, responsive, no pressure. I'd highly recommended reaching out to him for a quote and going to take a test drive. Overall, Grand Subaru was fantastic.
"I could not have asked for a better sales experience. I..."
I could not have asked for a better sales experience. I flew in for the purchase and everything was as described. Will and Linda were fair, honest and pleasant to deal with.
"Bought my second Subaru and was very pleased to have Lou..."
Bought my second Subaru and was very pleased to have Lou Scapellato help me with the process. Great experience with Lou and would recommend him.
"Just completed my purchase of a 2021 WRX with Kiril and..."
Just completed my purchase of a 2021 WRX with Kiril and Grand Subaru of Bensenville. Staff was very friendly, sales was painless and easy. Kiril was on top of everything and kept me informed throughout the wait for the delivery of my vehicle. I'm loving the new car and will come back again in the future assuming I choose to go with a Subaru again years from now.
I only had one minor issue in the process - I know for certain that when we designed the vehicle on the Subaru website I chose several options that did not end up on the delivered vehicle. That said, I was not charged for any of the ones I expected to be there, but I was just slightly (tiny bit) disappointed that several of the minor things didn't come through (power outlet, footwell lighting). Not sure how that happened! That said, they offered to install the things and just include it in the price, which is what would have happened anyways, but I decided against doing them since the paperwork was already signed, car completed, and I was not wanting to do those things after the fact. At the end of the day, it is their loss on the cost of those add-ons, so no problems for me the consumer!
"We bought a 2021 Forester from Grand Subaru. Cameron..."
We bought a 2021 Forester from Grand Subaru. Cameron Haque helped in the process totally - from showing us models and giving us a good price break to having us picked up from a CarMax dealership where we sold the earlier car we had. And, Linda Martinez helped with the financing side of the deal. Great place and
fine people to do business with.
"My family and I are extremely grateful to Andrew and the..."
My family and I are extremely grateful to Andrew and the entire Grand Subaru team. The professionalism, attention to detail and concern about what the customer needs were shown during the entire purchase process. Andrew especially has changed my mind and experience about dealing with a car dealership. I'm recommending this dealership to all my family and friends. We will be back again to purchase another vehicle soon.