"HAPPY WIFE! HAPPY LIFE! THANKS TO MBOH!"
I can not say enough about the amazing experience leasing our new Mercedes from Mercedes Benz of Henderson. Your salesman Ricky was fantastic. And Lisa Ortega was amazing helping us set up blue tooth and explaining every detail, clearly, about our new SUV. My wife is super happy with her new ride! We have leased and purchased many cars over the past 30 years in Los Angeles. We just recently moved to Henderson NV, and this was a great way to start off living in our new home, with a great new Mercedes dealership! I am definitely going to be getting my new E300 from here when my lease is up! 5+++ stars! Oh and they washed my E300 for free while I did the transaction on the new lease! Thanks!!!
We have been very loyal costumers to Henderson Mercedes, especially to Trent "the car sales man"
he has given us exceptional service so far we have bought 3 cars from him about to buy our 4th, I feel
like he has NOT been totally honest with us, that left us with a very bitter experience and feeling.
1. miles are not what he told me, he said 56 miles there were 276 miles (basically used car)
2. All 4 tires were low soon as I drove out of the dealership 29 verses 42, Especially after he total us
he has the car checked out and ALL READY.
3. I waited to pick up the car after labour day weekend to get "free registration: DID NOT get it
I never saw the car or test drove it, I went on his word, I could have done all paper work from Hawaii, I really think Mercedecz should pay for the registration for misleading me.
4. I did not even get the LOYALTY promotion ........
5. VERY upset I put so much trust in a car sales man :-(, I trusted him enough to buy a car based on his
word with out even seeing it or test driving it !!!!!!
I have always liked him very much until I had to deal with VERY low tire problem on day one of my brand new car ( or should I say used car with brand new price tag). Very disappointed costumer.
"BEST CAR BUYING EXPERIENCE EVER!"
Both Roger and Lisa were absolutely a delight to work with. They were helpful, knowledgeable, professional, and went out of their way to make our buying experience the best one I've ever had. Thanks again.
I didn't know it was possible for me to get a Mercedes but thanks to Valentina and the other workers of Mercedes-Benz Henderson who made it possible. Everyone is so helpful!
"Best dealership in the nation!"
There are so many car dealerships but few actually take the time to get to know you and support you as a part of the family, not just a customer.
Dustin, Leah, Trent, Amanda, Dora... and all the rest make my experience one I will gladly be a customer for life.
Lisa has been so helpful, knowledgeable and gracious. She exemplifies the service levels people expect to experience at Mercedes Benz. She treated us as if we were the only customers around. A very good experience.
"Friendly outgoing sales staff and management."
My wife and I visited this dealership while shopping for a new vehicle for my wife. We found the sale person Johnny JT Tilman to be both friendly and forthright. We purchased a new vehicle for my wife, 3 weeks later we went back and traded in my vehicle on another Mercedes. The overall dealership experience was exceptional. Lisa Ortega, who sets up and explains the vehicle on delivery couldn't be more helpful.
"Great service, beautiful car!"
We just bought a 2018 CLA 250 from Mercedes of Henderson and we can't say enough good things about the experience. Jim Tillman and Lisa Ortega were so personable, knowledgeable, helpful and made the process of purchasing a car very smooth.. we absolutely love our new car! We wouldnt hesitate to recommend this dealership to anyone!
I bought a 2018 CLS 550... the process was simple and extremely easy.. from test driving thru sale and finally to delivery the whole team at MB of Henderson was amazing!
I will be back for my next purchase !
- BAQ OF WTP
My experience with Mercedes-Benz of Henderson was Outstanding , TRENT JENKINS is a great gentleman and exceeds my expectations and so with the rest of the staff. Thank you so much Trent for a job well done. Leuz of Clovis California.