Lisa Rice | Page 37

I was In and out For an oil change even when I didn’t have an appt. I hope I got her name right but I think her name was Lisa. Older lady blond hair. Always helps me right away when I’m there. I should t have an appt. I hope I got her name right but I think her name was Lisa. Older lady blond hair. Always helps me right away when I’m there. I should take the time to get to really know her name. She is outstanding. More

by lettyA75 Verified Customer Verified Customer

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They are awesome!Took care of my service and my friends They are awesome! Took care of my service and my friends car in a timely manner. Even ran my back to my car so I could go back to work! They are awesome! Took care of my service and my friends car in a timely manner. Even ran my back to my car so I could go back to work! More

by smtblon Verified Customer Verified Customer

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The oil change It started a slow and uneventfull day untill the great staff at Stingray cheered us up with a great oil change and 25 point inspection. The crew was It started a slow and uneventfull day untill the great staff at Stingray cheered us up with a great oil change and 25 point inspection. The crew was curtios and helpfull. Stingray will continiue to be Cross Environmental Services Inc. service center. Good Job!! More

by toverstreet Verified Customer Verified Customer

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People were very nice and helpful. Not very convenient as I-4 is horrible. No easy way to get there no matter what time of day. Never dreamed you would be closed on Sunday but I don’t blame you! I-4 is horrible. No easy way to get there no matter what time of day. Never dreamed you would be closed on Sunday but I don’t blame you! More

by Bob Mattull Verified Customer Verified Customer

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Lisa and Dorinda are awesome as always!I only take my Lisa and Dorinda are awesome as always! I only take my vehicles to Stingray Chevrolet. I trust no one else to service my cars and trucks. Thanks Lisa and Dorinda are awesome as always! I only take my vehicles to Stingray Chevrolet. I trust no one else to service my cars and trucks. Thanks for being there when needed More

by 12camarozl1 Verified Customer Verified Customer

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Forgotten I think they forgot about me. According to receipt, vehicle was taken into service at 10:19 and completed at 11:21. Around 12:40, I asked what the s I think they forgot about me. According to receipt, vehicle was taken into service at 10:19 and completed at 11:21. Around 12:40, I asked what the status was and saw my vehicle parked in the exit lane. A few minutes later, they called me to cashier. More

by MJMOORE Verified Customer Verified Customer

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As always, the service department is very customer friendly. Superb attention from Jeremiah and Lisa! Always a job well done by all, especially those mechanics we never see. friendly. Superb attention from Jeremiah and Lisa! Always a job well done by all, especially those mechanics we never see. More

by JUDIBIZ Verified Customer Verified Customer

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Service I have a 2016 Camaro SS and I have had to bring it in before with Transmission issues and Stingray has always treated me great and this last time was I have a 2016 Camaro SS and I have had to bring it in before with Transmission issues and Stingray has always treated me great and this last time was no different except my advisor Dorinda Phillips when I dropped it off she was not the friendliest and she told me not expect a call from her until the car is done.I also had to use my tire warranty cause I had a nail in one, Dorinda called me to let me know that I needed all 4 tires which I talked to my husband and he said call her back and ask how much to put all new tires. So I called her back and she told me and I said sure lets do it. Well she was so rude that we decided to buy our on tires but still let Stingray put them on. I tried to call Dorinda for three days to let her know about the tires, could not get her to call me back so me and my husband came in and talked to her boss Mr. Lawson and he said to bring the tires in and they would put them on, so we did. Me and my husband brought the tires in and Lisa Rice(she was great) helps us bring in the tires and in front of her we told Dorinda not the do an alignment just put the tires on and balance and she repeated that back to us and said ok. So the next week Dorinda called me and said the car was ready and told me the total and I went to go pick up my car and she had done the alignment and I had to talk to Lisa Rice about this and she took care of it for me. I have never been talked to so badly by a person working in Costumer Service like Dorinda Phillips had talked to me. I understand that people can have a bad day or other costumers can be nasty to people working in customer service. But from day 1 I had always been nice to her and showed her respect but after the third time she was not nice I went to her boss. Every time I talked to Dorinda Phillips she had to always make sure that I new my car was under warranty so they were fixing it for free. Ok I get that it is under warranty but I bought the car and I am bringing it back to the dealer that I bought it from. Its not my fault that the transmission is having problems that is why it has a warranty and I bought the extended warranty too. I am very disappointed in my last visit with my advisor. More

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Lisa was extremely helpful in setting up my appointment with my schedule. She went above and beyond and got my warranty information that I have been trying to get from Cox Chevrolet since February last yea with my schedule. She went above and beyond and got my warranty information that I have been trying to get from Cox Chevrolet since February last year. Jeremiah was very quick is getting everything setup and willing to notate prior damage caused by Cox Chevrolet at my request before leaving the vehicle for repairs. By far the best Chevrolet customer service I have dealt with since purchasing the car new last year. My regret is not being able to purchase form Stingray. Upon picking up my vehicle today I was greeted by Lisa once again and I believe Alicia. You service department does you a credit to your customer service standards. There was also a young male porter with dark hair who got my vehicle quickly as I was on a time crunch and pulled my vehicle to the front so I was able to leave immediately. Two thumbs up! More

by sharris122606 Verified Customer Verified Customer

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Called about brake master cylinder that was installed by Stingray Chevrolet Service Department a few years ago, because it is leaking again. Was informed parts and labor were covered under warranty and sch Stingray Chevrolet Service Department a few years ago, because it is leaking again. Was informed parts and labor were covered under warranty and scheduled an appointment to bring it in. Took it to dealership and dropped it off. A few hours later I received a phone call to inform me that the person gave me wrong information and it wasn’t covered. If I had known this beforehand I wouldn’t have scheduled an appointment. It inconvenienced others and myself. Will definitely in the future make that I’m clear on information I receive and will hold the person to their word. Not angry, just frustrated and disappointed. More

by FH147 Verified Customer Verified Customer

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