Loren Goldstein
Loren Goldstein at Smith Motor Sales of Haverhill Inc
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Loren Goldstein | Page 3

Business Manager

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
410 Reviews

Dealership Experience

28 yrs, 2 mos

Industry Experience

38 yrs, 8 mos

4.9

410 Reviews

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410 Reviews of Loren Goldstein

November 16, 2023

Dealership Rating
Employee Rating

Love the family atmosphere where they care about each customer. The service is over the top and that is the case with every employee that I interacted with. Craig is #1 but also the techs that come out t More

by CLAIR.CUSHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Roger Waugh , Randy Wheeler

Nov 16, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you, Clair, for your business and this review. We're happy to hear that Craig and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2023

Dealership Rating
Employee Rating

Always a pleasure working with Nicholas and Craig. They kept me notified at all times More

by Jenbenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger , Randy Wheeler

Nov 09, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicholas and Craig met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

November 04, 2023

Dealership Rating
Employee Rating

I recommend it to my friends and family. Excellent service. I'm going to buy another car for my wife soon. More

by EDWIN CASTILLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette, Roger Waugh , Randy Wheeler

Nov 05, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you so much for choosing Smith Motor Sales of Haverhill Inc! Congrats on your new purchase, Edwin, and let us know if we can be of any more assistance!

October 26, 2023

Dealership Rating
Employee Rating

From the time we arrived Brockton was with me every step of the way. After several test drives he drove up with a C Class , the MB I was looking for. Loren was awesome great customer service with a built in More

by LOUISE.MCHUGH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette

Oct 26, 2023

Smith Motor Sales of Haverhill Inc responded

Louise, It's great to hear that Loren was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

October 25, 2023

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Employee Rating

The service department at Smith Motors is absolutely top rate! The reason I drive a Mercedes is because of Smith Motors and your commitment to a good customer service. More

by alan31
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Smith Motor Sales of Haverhill Inc responded

Alan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

October 19, 2023

Dealership Rating
Employee Rating

Staff is always friendly and knowledgeable and makes buying a new car a great experience More

by DSIMARD2005
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein

Oct 19, 2023

DSIMARD2005 responded

Couldn't be happier with my car also

Oct 20, 2023

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

October 14, 2023

Dealership Rating
Employee Rating

We ordered our car with Brockton and Smith Mercedes Benz and they were extremely helpful. We had worked with other dealerships who were only interested in pushing what they had on their lot, not in selling More

by Chuck
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette

Oct 16, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you, Chuck, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brockton here at Smith Motor Sales of Haverhill Inc.

October 12, 2023

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Employee Rating

They always take customers first from Sales to Service! Goes above and beyond. Great communication! Can't say enough about this dealership! Always satisfied! More

by RIKER705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 07, 2023

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Employee Rating

Worst experience of my life. They have no interest in customer satisfaction or providing the Mercedes experience. Brand new car and delivery was basically " here are your keys" More

by PETERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brockton Payette

Oct 12, 2023

Smith Motor Sales of Haverhill Inc responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 03, 2023

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Employee Rating

The staff were helpful and communicative! I appreciated the updates and text reminders. Glad they were open Saturday for pick up. More

by Bellebean7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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