Loren Goldstein | Page 3
Business Manager
Smith Motor Sales of Haverhill Inc
420 River St
Haverhill, MA 01832
Dealership Experience
28 yrs, 2 mos
Industry Experience
38 yrs, 8 mos
410 Reviews
Write a Review410 Reviews of Loren Goldstein
November 16, 2023
Love the family atmosphere where they care about each customer. The service is over the top and that is the case with every employee that I interacted with. Craig is #1 but also the techs that come out t customer. The service is over the top and that is the case with every employee that I interacted with. Craig is #1 but also the techs that come out to consult and the young man at the checkout counter are all part of a well-oiled team and operation. Absolute pleasure to do business with them all. More
Other Employees Tagged: Craig Tedeschi, Roger Waugh , Randy Wheeler
November 09, 2023
Always a pleasure working with Nicholas and Craig. They kept me notified at all times They kept me notified at all times More
Other Employees Tagged: Craig Tedeschi, Nicholas Klinger , Randy Wheeler
November 04, 2023
I recommend it to my friends and family. Excellent service. I'm going to buy another car for my wife soon. Excellent service. I'm going to buy another car for my wife soon. More
Other Employees Tagged: Brockton Payette, Roger Waugh , Randy Wheeler
October 26, 2023
From the time we arrived Brockton was with me every step of the way. After several test drives he drove up with a C Class , the MB I was looking for. Loren was awesome great customer service with a built in of the way. After several test drives he drove up with a C Class , the MB I was looking for. Loren was awesome great customer service with a built in sense of humor. Thanks to Smith Auto, you made it easy in purchasing the car I dreamed of. More
Other Employees Tagged: Brockton Payette
October 25, 2023
The service department at Smith Motors is absolutely top rate! The reason I drive a Mercedes is because of Smith Motors and your commitment to a good customer service. rate! The reason I drive a Mercedes is because of Smith Motors and your commitment to a good customer service. More
Other Employees Tagged: Ben Coppola, Brockton Payette, Craig Tedeschi, Roger Waugh
October 14, 2023
We ordered our car with Brockton and Smith Mercedes Benz and they were extremely helpful. We had worked with other dealerships who were only interested in pushing what they had on their lot, not in selling and they were extremely helpful. We had worked with other dealerships who were only interested in pushing what they had on their lot, not in selling us what we wanted. We now have the CLS we wanted thanks to Brockton's persistence. More
Other Employees Tagged: Brockton Payette
October 12, 2023
They always take customers first from Sales to Service! Goes above and beyond. Great communication! Can't say enough about this dealership! Always satisfied! Goes above and beyond. Great communication! Can't say enough about this dealership! Always satisfied! More
Other Employees Tagged: Ben Coppola, Craig Tedeschi, Nicholas Klinger, Dave Penny, Roger Waugh
October 07, 2023
Worst experience of my life. They have no interest in customer satisfaction or providing the Mercedes experience. Brand new car and delivery was basically " here are your keys" They have no interest in customer satisfaction or providing the Mercedes experience. Brand new car and delivery was basically " here are your keys" Took 20 mins to get comfortable in car before I could drive it. They probably shouldnt sell highline cars. 2023 AMG C43 is a great car though. I do Love the car. Sales person even took off the spare key key chain from my new car when I wasnt looking so he could have it for the trade in! How petty. Then again, the first car only had one key chain. Maybe its their policy...lol. I guess even 78k car doesnt get a second little leather key chain. Doesnt matter really, just shows the state of mind there. More
Other Employees Tagged: Brockton Payette
October 03, 2023
The staff were helpful and communicative! I appreciated the updates and text reminders. Glad they were open Saturday for pick up. I appreciated the updates and text reminders. Glad they were open Saturday for pick up. More
Other Employees Tagged: Ben Coppola, Craig Tedeschi, Nicholas Klinger, Dave Penny, Roger Waugh