Jay sold us our first certified pre-owned car and we were extremely happy with the experience. We had an accident and were in the market for a replacement car. Jay made a very stressful and difficult experience easy and pleasurable. We had a wonderful experience. I am eternally grateful and we will return to Jay when it is time to buy another car.
"OUTSTANDING SERVICE ON SELLING "
- KEN CRESSMAN
THIS DEALERSHIP AND SALESWOMAN WAS OUTSTANDING WITH WORKING WITH A CUSTOMER.
I WILL AND SEND SOME OF MY FRIENDS TO THIS TOYOTA DEALERSHIP. TELL FELICIA BRYAN GREAT JOB.
"Excellent people , pleasant buying experience!"
Maria has sold me 2 cars. She is super nice and works hard to make everything work for me. I see no reason why she will not be the person who sells me a 3rd car when the time comes. Also hats off to Tom and Louis. Tom did my paperwork this time. Nice dude! Louis is pre-owned sales manager. When he found out i had just needlessly paid 53 for an inspection for a car i then traded in (didnt know i would be buying same day) he offered for me to come back in for my 1st gas up. A 21 gallon tank at 3 bucks a gallon is a nice way to get my 53 wasted dollars back. Thanks everyone! Love this new car !!
- Matt Sullivan
Jay was very friendly and new what he was doing I felt very comfortable. It was quicker than I thought. The last time a purchased a car it took more that 4 hours
"Amazing Experence for Car Buying"
My wife and I have been to many dealerships, but today, 1/26/2018, was a real trip for us. First, my phone contact, Jim Womack, was outstanding on our arrival at Toyota of Springfield. We first met with Mr.Tom Moore who was outgoing and very helpful. He took Carol and I for the test drive and gave us all the info on the vehicle we were considering purchasing. Then too, an amazing guy, Mr. Santos, made us feel at ease. He's in management and so down to earth. I enjoyed the deal making too. Mr. Fredrick was a source of much information and very knowledgeable and he makes your head spin with all good information..Carol and I left there saying it's not the dealership, it's people like them that want you coming back, and yes we did make a purchase and are very happy we did. So if there is a Mr. Conicelli, we want to say that these people we mentioned did a Great Job.
P.S. We didn't expect to buy today, but happy we did. If looking for a great experience in buying a car, go to Toyota of Springfield and ask for these guys, you wont be sorry!
"Toyota Avalon "
Jay and Lou was great to work with. Named price I wanted to pay and with no haggling Jay and Lou were able to make it work.
I had just come from the Chevy dealer , were the salesman wasted 1 1/2 hrs of my time showing me vehicles that were NOT in my price range. But according to him - he was 'honest and could make it happen for me'. The Toyota dealer was next door , it was near closing time , Eric showed me some cars. and since I was so upset from the other dealer , he asked me to come back and look around and write down 3 cars that I liked and that were in my budget and he could make it happen. That is exactly what I did. He did not want to up sell me something I could not afford, I purchased a Scion TC with a moon roof , excellent radio, etc..... The car looks and drives great a dream car. I have been to this location 3 times and purchased a car each time, because of their hard work to find you what you are looking for. Recommend this dealer to everyone.
Other Employees Tagged:
"Straightforward and friendly service"
I came to Conicelli in Springfield to buy a used car because of the great reviews I had read, and the staff lived up to my expectations. Jay helped me find a car that met my needs and was within my budget. When I found the car that was the best match, Jay worked very hard to get everything settled. Midge was very helpful in the financing process and explaining the different options available. She took the time to ensure that I understood all of the paperwork. Best of all, I never felt pressured by anyone during the car buying process.
Other Employees Tagged:
, Terrence Gallagher
"Painless and pleasant "
From the moment I walked in to the time I left with my new car I was treated with courtesy and attention. My salesman Jay Johnson was sincere, down to earth and truthful. Lou the manager worked with me to get the price and payments I wanted and Midge in finance was amazing!
"Best experience EVER"
Christine Brejcha was GREAT!!! She was very patient and helpful. She took the time to explain and go over everything. If she could not answer our question Lou was right there to assist her. I would highly recommend this dealership to all my family and friends.
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