"Outstanding Customer Service"
Luis Crespo met up with us right away and made us feel at ease as we felt like we had come to the right place. Luis was very helpful, attentive, and honest with us. We would not hesitate to refer friends and family to Luis and the Bozard family. I left the dealership with exactly what I wanted and was satisfied with the sale. We will be back and will ask for Luis Crespo when we return.
"Easy, no stress selecting and buying experience "
From the minute we meant Luis Crespo (Sales) ,at the front door, our experience with Bozard started right there and was excellent. Luis made my wife feel comfortable. No drama or stress. Answered all her questions. Made my wife feel like a friend.
We then were introduced to James Oldham (Manager). Made all the pricing and paperwork easy for us to understand. Explained all the questions in detail and offered alternative options if we asked. Very professional and personable gentlemen.
If these two gentlemen are an example of the professionalism and personality of all the employees that Bozard has on their team, then congratulations, Bozard is a top-notch dealership.
Other Employees Tagged:
" Buying a new Lincoln Nautilis black label "
- Ron Riddle
I have been buying cars from Luis for years and years that should tell you all you need to know about sales and service.
The entire purchase process was quick and easy. I did have a small issue with the vehicle that I noticed before leaving the lot that wasn’t seen during the inspection or test drive, but Luis took care of me right away and was able to get me a service appointment for the next day. Everyone at Bozard is very helpful and willing to work with you. Will be coming back again!
- bob foley
I was in and out in 1hr and 30min. My Salesmen Luis Crespo was out standing, straight up no Bull S___. I haggled a bit with him told him what would make me happy, he made it happen.As a former sailor in the Merchant Marine I have been around and I can tell you that I felt very comfortable dealing with him. My overall experience was Professional and painless.
"Over the top"
They went above and beyond. Stayed updated the entire process. I was there maybe 2 hrs and the got me the truck I wanted maybe not needed. They closed the gap between need and want and I was able to get a great deal. This is the 7th vehicle I have purchased from the dealer over the years.
Other Employees Tagged:
"Terrific purchasing experience with Luis!"
Luis was professional, personable, and helpful. We felt like we made a friend and bought a great vehicle at a good price at the same time. We also really appreciated the time that Rick Garcia spent with us working through the financing. Great purchase experience all around.
"Sales Dept good, service department sucks"
Purchase two new vehicles in 2003 and one new one in 2019. The sales group seems to know what they are doing and and max out any available discounts. Over the past 16 years of obtaining parts and service for the two 2003 vehicles from the service department has been a nightmare. Wrong parts issued, shoddy and destructive repair work, and repeat visits to get a repair done.
"Fast professional service"
- jIM rAUDEBAUGH
Luis Crespo was very professional and understanding to my needs. He was able help me find the right vehicle and I was driving my new vehicle within two hours. Excellent service would highly recommend.
"very professional "
He was eager to help get you in a car of your chroce with out pressure and delay , very helpful and pleasant to deal with. Mr. Crespo went way beyond any other sales person I have ever dealt with to find what you wanted.