Dealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
Languages Spoken
English
Spanish
131 Reviews
Write a Review131 Reviews of Luis Cruz
April 16, 2024
My husband and I had such an amazing experience leasing our new car with Infiniti of Ontario. Their phenomenal customer service and peaceful environment makes you almost forget that you’re in a car dealers our new car with Infiniti of Ontario. Their phenomenal customer service and peaceful environment makes you almost forget that you’re in a car dealership. None of the staff that we encountered was overly “salesy” or pushy. Saul worked patiently with us to get us a new car in the price range we were looking for. We definitely recommend this location. More
Other Employees Tagged: Saul Lopez
April 06, 2024
Maurice was easy to deal with, returned my calls when he said he would and worked out a great deal on the suv I wanted. I would recommend him. said he would and worked out a great deal on the suv I wanted. I would recommend him. More
Other Employees Tagged: Mouris Haddad
March 16, 2024
The dealership in whole had a very welcoming feeling, clean and friendly.. Would recommend highly. clean and friendly.. Would recommend highly. More
Other Employees Tagged: Mouris Haddad
March 14, 2024
Saul is the best! He helped me lease my first QX60 6 years ago , and this one. He knows his stuff 😊 He helped me lease my first QX60 6 years ago , and this one. He knows his stuff 😊 More
Other Employees Tagged: Saul Lopez, John Yarber
February 21, 2024
Jazmen was the best and because of her we bought a beautiful QX60! Story time...... After researching what types of vehicles we were interested in looking at in person, we decided to go out to the beautiful QX60! Story time...... After researching what types of vehicles we were interested in looking at in person, we decided to go out to the respective dealerships for those makes and and look at the models. After 5 different dealerships gave us the cold shoulder and really gave very poor service, we were about ready to give up our search. We decided to give Infiniti of Ontario a try and I am so glad we did! Jazmen greeted us so warmly and process was effortless. She helped us look at different models and options with such care that it really felt like we dealing with a family member. Once we decided on what we liked, we assumed she would push us off to one of those horrible hard salesman. But she walked us through some finance options and options for our trade in. Every question we had, she was able to help us find the answer. Eventually she brought in Luis to help and to our surprise he was just as pleasant to talk to as Jazmen. He answered some additional finance questions and trim package options and was able to find one of 2 in the area for us to pick up the next day! The next day everyone was just as great as we finalized the paperwork through a DocuSign process and went in to pick up our new car. We cant say enough great things about our experience and will definitely be referring our friends and family to Jazmen and this wonderful dealership. More
Other Employees Tagged: Jazmen Leon
February 21, 2024
Saul and the sales manager, who I couldn’t get the name for was great! We were probably the most demanding customers ever but Saul was patient with us and accomodated all our needs. They went over and beyo for was great! We were probably the most demanding customers ever but Saul was patient with us and accomodated all our needs. They went over and beyond their job requirements to ensure that not only we have the car we were looking for but the experience as well. They even started a new program for the dealership by registering with the irs for the clean car program. Everything they did for us was not something they had to do but without any quarrels they accomodated and understood our needs. 10/10 would recommend and would shop again! More
Other Employees Tagged: Saul Lopez, Eric Delapena
February 02, 2024
My experience was amazing. Everyone was nice and very professional from the time I was greeted at the door by the receptionist. I would definitely recommend my family to purcha Everyone was nice and very professional from the time I was greeted at the door by the receptionist. I would definitely recommend my family to purchase a car from this facility. More
Other Employees Tagged: Saul Lopez, TJ Boldt
January 28, 2024
Saul Lopez treated us great! Patient, thorough and welcoming. 100% all the way, thank you! Patient, thorough and welcoming. 100% all the way, thank you! More
Other Employees Tagged: Saul Lopez
January 16, 2024
Saul Lopez was very helpful and patient while we made our decision! THANK YOU SAUL! decision! THANK YOU SAUL! More
Other Employees Tagged: Saul Lopez
January 08, 2024
Saul has great customer service. This is our 4th car from this dealership. I will continue you buy my vehicles from here This is our 4th car from this dealership. I will continue you buy my vehicles from here More
Other Employees Tagged: Saul Lopez, Eric Delapena , Jay Ryoo