Luis Martinez
Luis Martinez at Tasca Ford Berlin
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Luis Martinez

Sales Consultant

Tasca Ford Berlin

250 Webster Square Rd
Berlin, CT 06037

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Luis Martinez

February 27, 2024

Dealership Rating
Employee Rating

Other than the repeated calls after the service everything was good. Overall very good experience. More

by CKOSCUK
Recommend Dealer
Yes
Feb 28, 2024

Tasca Ford Berlin responded

Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Tasca Ford Berlin Team

February 15, 2024

Dealership Rating
Employee Rating

Staff was accommodating, knowledgeable, and easy to work with. Communication with parts arrival and getting my vehicle in was spot on! More

by DANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Tasca Ford Berlin responded

Danny, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

February 07, 2024

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Employee Rating

I bought a car that had issues that should’ve been addressed before it was sold. Very disappointed I have had to go back three times already in one month for repairs. More

by Kmckenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 08, 2024

Tasca Ford Berlin responded

Thank you for sharing this review regarding your experience with us, Mckenna. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com

January 02, 2024

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Excellent work excellent price. And excellent customer service from Jackie. Tasca made the service experience excellent More

by PETERIBERIO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Service Customer Service ( Superb!)

Jan 03, 2024

Tasca Ford Berlin responded

Peter, it’s great to know that Jackie provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Tasca Ford Berlin Team

December 09, 2023

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Called dealership, service department for two days didn’t get no answer most of the time and got an answer or transferred to somebody that didn’t answer the phone either. Taking my business elsewhere from no More

by NORMANLACOSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2023

Tasca Ford Berlin responded

Norman, it appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please contact me at your earliest convenience so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Tom Moran General Manager tmoran@tasca.com

December 09, 2023

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Employee Rating

Everybody was friendly & helpful. Colin our salesman was very knowledgeable, patient, & answered all our questions.. More

by MELDON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

November 23, 2023

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Employee Rating

The service shop took me at the time of my appointment and were pleasant. Got the works done and am satisfied with my visit. More

by MIKE864770
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 25, 2023

Tasca Ford Berlin responded

We appreciate your input. We're glad to hear that you were impressed with the service we offer here at Tasca Ford Berlin. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Tasca Ford Berlin Team

November 10, 2023

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The customer service was excellent. I recommend this dealership to anyone. This isn't my first tome here and wouldn't trust my truck to be fixed by any other dealership. More

by HEARDTARA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Moran

Nov 13, 2023

Tasca Ford Berlin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Tasca Ford Berlin Team

October 20, 2023

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Employee Rating

Friendly and a clean environment. Staff were very helpful also , I will definitely comeback unless I have a difficult time scheduling More

by Veelove88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Frayne, Michael Lopez , Fran Sanford

Oct 20, 2023

Tasca Ford Berlin responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Tasca Ford Berlin Team

September 02, 2023

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Employee Rating

Very satisfied with the vehicle and the purchase process. Luis was great and attentive during the process. He listened to my requests regarding the vehicle that I wanted to purchase. He kept me updated durin More

by LDFLAHERTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Lopez

Sep 05, 2023

Tasca Ford Berlin responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Luis's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Tasca Ford Berlin Team

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