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Luis Narvaez
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Luis Narvaez
Certified Sales Consultant
Universal Hyundai
12801 South Orange Blossom Trail,
Orlando, FL 32837
58 Reviews
Here to help anybody interested in adding a vehicle.
Read moreDealership Experience
9 yrs
Industry Experience
9 yrs, 9 mos
Languages Spoken
English
Spanish
58 Reviews
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58 Reviews of Luis Narvaez
August 20, 2023
They'll bait and switch you and blame each other to try and cover up the mistakes that lead to the bait and switch. and cover up the mistakes that lead to the bait and switch. More
by BAGK
Verified CustomerOther Employees Tagged: Robert Redford, Alexis Ramos
Helpful 
December 02, 2022
Service was wonderful! Luis was patient and extremely helpful. The entire car purchasing experience was fabulous, Luis was patient and extremely helpful. The entire car purchasing experience was fabulous, More
by ESANTOS4
Other Employees Tagged: Simo Bassi, Johnathan Weidner
September 23, 2022
Excellent service, salesman and other personnel dedicated and very professional with us the customers understanding our needs. dedicated and very professional with us the customers understanding our needs. More
by MARTA SANTIAGO
Other Employees Tagged: Robert Redford
September 12, 2022
HIGHLY disappointed! I bought this car in the hope of trying to get the hybrid the dealer made it impossible for me to get the hybrid as if they didn’t have any in stock I bought this car in the hope of trying to get the hybrid the dealer made it impossible for me to get the hybrid as if they didn’t have any in stock all week. When called other sales agents confirm they had and sold them. I was always told they can bring them in easily but they were all in Miami. When I decided for just buy the Tuscan limited which has all the features and more. A week later the audio completely stopped working to my car. I went serval times to the dealer for help, my salesperson and manger didn’t do anything to help. All they told me was to make an appointment to services. Service at the dealership is IMPOSSIBLE TO GET HELP. I made serval appointments and the wait has always been more than 3-5 hours wait with an appointment. Still until now nobody has made any effort to help me. All I’m told is to leave the car at service over night which is ridiculous. More
by HECTOR
September 02, 2022
Raul Martinez was amazing! He was very efficient with my time and wasn’t pushy at all, being a first time buyer I was extremely anxious to walk into a dealership knowing all of He was very efficient with my time and wasn’t pushy at all, being a first time buyer I was extremely anxious to walk into a dealership knowing all of the stereotypes, but Raul debunked all of them along with my expectations, he gave me an amazing deal, was extremely understanding/empathetic and very patient with me. If you are in the market for a car I most definitely recommend Raul Martinez at Universal Hyundai to help you out! More
by VICTORIAR
Other Employees Tagged: Raul Martinez, Simo Bassi
August 13, 2022
They are very friendly and try their best to keep you happy and very little pressure happy and very little pressure More
by PETEVH26
Other Employees Tagged: Carlos DeJesus, Jennifer Cacciola
June 21, 2022
I enjoy the service provide at the dealership, however, the sales agent Luis N. offer a gift card of $40.00 not he never sent. I called him several times and email him twice. He just ignored it. I asked h the sales agent Luis N. offer a gift card of $40.00 not he never sent. I called him several times and email him twice. He just ignored it. I asked him serveral times while purchasing the car and he respond that I would get email with the link to the gift card. This has been the fourth car that I have purchased in this dealership. If a agent offers a gift card of product. He should do it. This experience has change my view of purchasing another car in the future. More
by MARILYN.MOEINIAN
Other Employees Tagged: Ramces Rivera, Simo Bassi
May 31, 2022
Wonderful experience. Lois Narvaez is the best salesman. It was a great experience buying a car from Universal Hyundai. Lois Narvaez is the best salesman. It was a great experience buying a car from Universal Hyundai. More
by DLLETTERIO
Other Employees Tagged: Simo Bassi
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