Luke Clearwater | Page 106

I not only purchased my 2015 murano there but have always had every service and oil changed done there. I have always been incredibly happy with the service department mechanically and from a customer servic had every service and oil changed done there. I have always been incredibly happy with the service department mechanically and from a customer service level. More

by C.BRYANT Verified Customer Verified Customer

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This dealer got me in same day compared to my purchase that was going to take in much longer. I had critical N end for critical breaks. Ki appreciated getting taken care so efficiently. I only wish I wou that was going to take in much longer. I had critical N end for critical breaks. Ki appreciated getting taken care so efficiently. I only wish I would have had report if status of all systems supplied. But still 5 star care, thank you lots. More

by TERRISHAR1 Verified Customer Verified Customer

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Technician determined that a previously installed gasket was faulty. The gasket was replaced, and I don't observe any oil leakage. Thanks. was faulty. The gasket was replaced, and I don't observe any oil leakage. Thanks. More

by LEWISMICHELL Verified Customer Verified Customer

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The team was good in reaching out. The part came in much earlier than expected and they had my car done on Friday when the initial time line was Monday or Tuesday. earlier than expected and they had my car done on Friday when the initial time line was Monday or Tuesday. More

by BARRIENTOS.DM Verified Customer Verified Customer

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The staff here is very friendly and helpful. They were able to get my car in and out. able to get my car in and out. More

by B.HARRIS2 Verified Customer Verified Customer

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Great communication, great follow up, great service! Luke was fantastic to work with and I greatly appreciate his help! Luke was fantastic to work with and I greatly appreciate his help! More

by COURTCRITES Verified Customer Verified Customer

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I will still give Tynan Nissan high marks and my continued business. I really love this Dealership. They have always treated me like a valued customer, until December 28th 2021 and I encountered S continued business. I really love this Dealership. They have always treated me like a valued customer, until December 28th 2021 and I encountered Serviceman Luke Clearwater. I will not go into to alot of detail. My number is 303.349.8178. I will expand more. He made me feel less than and he called me a liar, by telling me I didn't ask for a rental car, which I did, when I call him at 7am..he said it would be 2 weeks out to get work on my car and I said fine, because I can't get it started and I needed a car because I was at work and needed to get to work. I have always got a rental from you guys with not issue, but he said the car had to get there first before he could see if I needed a car. The tow company didn't pick up the car until well after 2pm. After I received the confirmation via email that you guys received the car, I call him again and we got into a disageement about our conversation earlier. I was upset Luke, with the tone he used with me and the information was not satisfactory to me, because of the exceptional service I have received in the past from your serviceman, like Adnan who helped me in the past. So I called to speak to a manager, because we were not on the same page. When the service manager spoke with me, he was nice and just listen to me, to vent. He told me iot was a minor fix for my car and for me to talk back with Luke to finish the transaction. When Luke got back on the phone, he proceeeded to tell me tostop complaining to the manager, becuase he can't help me and again we started to disagree, because he once again told what I did or didn't say, which is not cool.... I just hurried and got off the phone with him. The shuttle came and picked me up to get my car. I was never rude to him..Of course I plan on coming back again, becuase I love Nissan and I will be there in March to trade my I just don't want to Altima in for a new ride...I will make sure I don't get him next time..because..I was already down..due to no car for two days and he made me feel so much worse... More

by VIRGINIATIFFKLIMEK1 Verified Customer Verified Customer

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Luke was fantastic. He was very responsive to our needs and took great care of our car. A couldn’t be happier. and took great care of our car. A couldn’t be happier. More

by LCARABELOS0 Verified Customer Verified Customer

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Tynan's awesome dealership I've been servicing my cars at the Tynan's for long time, always excellent service. Luke always nice professional and reasonable man. I always enjoy having luke helping me our. at the Tynan's for long time, always excellent service. Luke always nice professional and reasonable man. I always enjoy having luke helping me our. More

by OMARHASSANEIN Verified Customer Verified Customer

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I have never had an issue in the 6 plus years I have visited this location visited this location More

by Ben Verified Customer Verified Customer

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