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Luke Clearwater

Overview Reviews (1632)

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Luke Clearwater

Luke Clearwater | Page 95

Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7

1,632 Reviews

Overview Reviews (1632)

4.7

1,632 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1632 Reviews of Luke Clearwater

April 20, 2022

Dealership Rating

Employee Rating

Very good service and I would recommend them to anyone. Keep up the good work. Keep up the good work. More

by DENISE.GALBEREATH1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan , Brian Laatsch

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Apr 21, 2022 -

Tynan's Nissan Aurora responded

Thank you so much, Denise! We look forward to seeing you again next time! - The Tynan's Nissan Aurora Team

April 20, 2022

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Employee Rating

Service department staff is rude and scam their customers. I will never schedule or recommend this Nissan dealership to anyone for service or to purchase a vehicle, EVER! customers. I will never schedule or recommend this Nissan dealership to anyone for service or to purchase a vehicle, EVER! More

by CORINASALAZAR1797

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jason Simons

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Apr 20, 2022 -

Tynan's Nissan Aurora responded

Hello Corina, Thank you for taking the time to review your recent service visit at our dealership. I am confused how you believe we scammed you. You brought your vehicle in for a diagnosis assuming the problem was related to an accident you had over a year ago. You had stated that you felt the collision center didn't fully repair the vehicle. In fact, the only time you have brought either of your two vehicles here as because another shop didn't fix it properly. We diagnosed your vehicle properly and gave you options. Along the way, you kept telling me I was wrong, that the input speed senor wasn't located inside the transmission and that you were able to get the part from a local parts store. I explained that the sensor they looked up was not in fact the input speed senor but a vehicle speed sensor- two different things. You also didn't believe the technicians findings of fluid leaking from multiple areas because your other shop hadn't told you about them, so I provided photos showing the leaks. During our many conversations, I felt it was best you get a second opinion from someone you trusted, specifically the mechanic that looked at your vehicle before us and couldn't determine what the issue was. I didn't charge you anything for the time spent diagnosing your vehicle and let you pick it up free of charge. That doesn't sound like a scam to me.

April 20, 2022

Dealership Rating

Employee Rating

Great service, and great atmosphere the workers did a great job on my foreign. No cap. great job on my foreign. No cap. More

by SamDog

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally , Brian Laatsch, Agustin Lopez

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Apr 21, 2022 -

Tynan's Nissan Aurora responded

Thank you for the wonderful feedback! We appreciate you trusting the Tynan's Nissan Aurora team with your vehicle and hope we have the opportunity to serve you again in the future!

April 20, 2022

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Employee Rating

Like did good customer service. survey is bunko rama. survey is bunko rama survey is bunko rama survey is bunko rama. survey is bunko rama survey is bunko rama More

by DONALDSON.RORY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Apr 20, 2022 -

Tynan's Nissan Aurora responded

Thank you for your feedback at Tynan's Nissan Aurora! Thank you so much!

April 19, 2022

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Employee Rating

Went to the dealer for a small noise on my 2. 5 yr old Nissan Leaf. Arrived at my appointment expecting to have to battle for the repair/diagnostic. Whoa! They blew me away with the rep walking 5 yr old Nissan Leaf. Arrived at my appointment expecting to have to battle for the repair/diagnostic. Whoa! They blew me away with the rep walking out and identifying the problem immediately, then fixing it (and washing the car) in about an hour for no cost!!!!!!! Just as satisfied as when I bought the car from them. GREAT! More

by rintpulling

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath

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Apr 20, 2022 -

Tynan's Nissan Aurora responded

Thank you for sharing this experience! We're happy to hear our team exceeded your expectations and we look forward to your next visit with us here at Tynan's Nissan Aurora!

April 19, 2022

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Employee Rating

Car was worked on as scheduled and estimate was accurate. I did like the estimate format also. I did like the estimate format also. More

by SEDWARDS6

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 20, 2022 -

Tynan's Nissan Aurora responded

Thank you for the excellent feedback! It was a pleasure having you visit us here at Tynan's Nissan Aurora and we hope to see you again in the future!

April 18, 2022

Dealership Rating

Employee Rating

Service received was initially good, but not sure all work I paid for was done. work I paid for was done. More

by NA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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April 16, 2022

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Employee Rating

I appreciate Luke taking the time to contact my insurance to apply pressure to them because they really were taking their sweet xxx time to finalize things. I also like how frequent I was updated to apply pressure to them because they really were taking their sweet xxx time to finalize things. I also like how frequent I was updated More

by KIMMY.FRY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 20, 2022 -

Tynan's Nissan Aurora responded

Thank you for the wonderful review! We're happy to hear Luke was so helpful to you throughout this experience and we'll be sure to let him know how much you appreciate his awesome service. Thanks again and we'll see you next time here at Tynan's Nissan Aurora!

April 14, 2022

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I was greeted very nice and they had patience with me even though I was a little shy and confused. even though I was a little shy and confused. More

by LEO.MARTINEZ4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Laatsch

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Apr 15, 2022 -

Tynan's Nissan Aurora responded

It's great to hear that we could help you feel comfortable working with us, Leo! Thank you for choosing Tynan's Nissan Aurora!

April 14, 2022

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Employee Rating

Fast and friendly. Good service. They fit me in as a walk in customer. Great Good service. They fit me in as a walk in customer. Great More

by ROBERTMICHAEL232

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally , Brian Laatsch, Agustin Lopez

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Apr 14, 2022 -

Tynan's Nissan Aurora responded

Hi Robert, thank you for taking the time to share your experience working with our team at Tynan's Nissan Aurora! We appreciate your honest review!