Luke Lord
Luke Lord at Phil Fitts Ford & Lincoln
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Luke Lord | Page 2

Sales & Leasing Consultant

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

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4.8
90 Reviews

I have been working at Phil Fitts Ford & Lincoln for over 4 years. I enjoy hunting, fishing, biking and woodworking. I am a Dad and a Veteran of the Navy. My favorite movies are Die Hard and Ghost Busters. Come see me at Phil Fitts Ford and I'll make you an amazing deal with zero pressure!

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

Languages Spoken

English English

4.8

90 Reviews

Write a Review

90 Reviews of Luke Lord

December 05, 2021

Dealership Rating
Employee Rating

Great service. Nice staff. Got exactly what I wanted. Great service. Nice staff. Got exactly what I wanted. Really excited with the rebate given for waiting. More

by Tucker161
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Phil Fitts Ford & Lincoln responded

It's fantastic to hear that our staff provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Thank you from the Phil Fitts Family

November 01, 2021

Dealership Rating
Employee Rating

I love my Bronco! Luke is my salesman, this is the third vehicle, we have purchased, he makes the experience enjoyable and exciting. More

by Daria
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 07, 2021

Dealership Rating
Employee Rating

Once again it was a spectacular vehicle experience. I just came in for The Works service and an inspection. I looked up my salesman to say hello and see how his family is doing and before I knew it I wa More

by cobull123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kenny

October 04, 2021

Dealership Rating
Employee Rating

As always, the staff at Phil Fitts was top notch, went in for a service appointment, and was greeted by all the staff in a professional manner. From service, sales, parts, body shop, I’d never choose a diffe More

by Jyaksich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Grantham , Kevin Whitty

August 30, 2021

Dealership Rating
Employee Rating

Great dealership! I appreciate their commitment to making the deal the seamless and stress-free. I will recommend them to everyone I know in that area! More

by duke.demarest
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 16, 2021

Dealership Rating
Employee Rating

Luke Lord, and everyone else at Phil Fitts, was absolutely awesome! They made my long overdue car buying experience a breeze. THANK YOU ALL AGAIN More

by oliviadelane13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 16, 2021

Dealership Rating
Employee Rating

Great place to buy a new vehicle. Luke was totally awesome and extremely knowledgeable about the product line. Went over and above to help ensure I got the right truck for me. 10 out of 10 would seal More

by sjjballison
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 03, 2021

Dealership Rating
Employee Rating

Excellent in all aspects. Everyone was courteous, informed and more than willing to answer all questions and concerns. Would highly rexommend this dealership to anyone. More

by blubart
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 28, 2021

Dealership Rating
Employee Rating

Phil Fitts Ford has always treated myself and my family, well. Their courteous and professional attitude towards customers has never given me any sense of doubt when purchasing a vehicle or visiting for re More

by jonathanbees
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hietsch, Brian Grantham

July 02, 2021

Dealership Rating
Employee Rating

Luke Lord went out of his way to find me the best deal on the best car suitable for my needs. This was the 2nd time he came through to get me the perfect car! When I left I told him, "see you next time." More

by ljjones6574
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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