"I was Treated very respectfully."
I always take my vehicles to Scaffidi motors for service. I am always treated well, and I like the waiting room. I was also looking at some new cars, but realized that this was not a good time for me to purchase a car.
"Recall work "
Scaffidi handled the recalls fast and in a professional manner . The lounge / wait area was very nice . It was easy to schedule the appointment. I was very pleased .
"Oil change and estimate"
The service department at Scaffidi is always efficient and courteous. Any problems they find are noted and discussed. The explanations are clear and estimates to fix problems are accurate.
"Sales and Service Excellence"
Thank you for customizing my out of state experience and helping me to find the best deal on my vehicle. Your offer of a bumper to bumper warranty on used vehicles is outstanding!
Other Employees Tagged:
"Purchasing a new truck "
Mac debot got me started with considering a new truck. He was very helpful.
The day I came back he was unavailable so Tim Thurber assisted me my purchase. Everyone that I came in contact with was pleasant and friendly.
The experience was great.
"Five Star purchase experience"
- Third time buyer
I recently purchased a 2019 Lincoln Continental fro Scaffidi Motors in Point . My sale rep. Mac DeBot understood what I was looking for, walked me through the order process and, kept me advised of the status of assembly and delivery of my vehicle throughout.
All in all a Five Star purchase experience.
"2018 Explorer purchase hassle free."
Tom Heidenfelder is not a car salesman, he is an auto purchase facilitator, and a very good one at that. Met with Tom and told him what we were looking for, and with in hours he found the exact unit we were looking for, color, trim level- exactly! The unit was at a fair price point, and Tom bent over backwards to find, attractively price, and have dealer installed options we requested installed extremely timely to delivery. Toms communication with us through out the purchase process went above and beyond any thing we expected with a special emphasis on his part to speak with and too both parties in this purchase. Due to the complexity of the systems in a vehicle of this trim level, Tom arranged a special appointment with us to make sure we understood the vehicles capabilities, systems and amenities for our satisfaction as well as vehicle performance. All of this a week after delivery! A warranty issue with a garage door opener module is well on it's way to being addressed by Scaffidi's and Ford with all the leg work being handled by Tom. I have had previous experience in fleet purchasing and service with Scaffidi's a number of years ago , but this is the first personal purchase from them. I would not hesitate to recommend Scaffiti motors and Tom Heidenfelder for a pleasurable new vehicle purchase.
"2018 Ford Explorer"
I had a fantastic experience at Scaffidi Motors working with Mac. He was able to answer all of my questions without hesitation, or able to find the answer if he was uncertain. Ford Pass was experiencing issues with their website and he took the time on his own to call their help-desk to resolve for me. He was able to get me the exact car I was looking for within my budget price, and get it ready for me to take home the same day. I walked in hoping to get good information, and drove out with my brand new 2018 Ford Explorer. Thanks Mac!!!
"Quickest & Easiest Car Purchase EVER"
The last 2 autos we purchased (other dealerships) it took HOURS to get through the paperwork. At Scaffidi it was under an hour. In and out. Our salesman Mac was great. Friendly, professional, and not overbearing. Let us do our own thing and ask him when we had questions. We weren't stalked around the lot like most dealerships & we were able to test drive without the guy in the back seat. Chad in financing was amazing. Answered our questions in a way the average person can understand!! Will definitely go back to Scaffidi in the future.
Other Employees Tagged:
"Great Place to Buy a Car"
Mac was a great person to work with from the first call to the dealer looking for info on a specific vehicle until closing the sale. Mac was very excited to explain the features of the vehicle and how to program all the settings when taking delivery. Definitely the easiest sales person I've worked with over the years. In fact, everyone at Scaffidi was very friendly and informative.