Mackenzie Smebak | Page 38
Service Manager
Hudson Chrysler Dodge Jeep Ram
1200 Carmichael Rd
Hudson, WI 54016
Dealership Experience
19 yrs, 7 mos
Industry Experience
19 yrs, 7 mos
483 Reviews
Write a Review483 Reviews of Mackenzie Smebak
October 14, 2020
Mackenzie and Jorge are great! I was able to drop off the vehicle the night before, pay online and have them lock the key in the car for me to pick up after they closed. I have been coming here regularly and vehicle the night before, pay online and have them lock the key in the car for me to pick up after they closed. I have been coming here regularly and it's always great service. More
Other Employees Tagged: Tracy Cataract , Jorge Velez
October 14, 2020
3rd service visit with promised parts for recall not available. Booked appointment 2 weeks in advance and waited 90 minutes before being told no parts. Service people blamed parts department again. N available. Booked appointment 2 weeks in advance and waited 90 minutes before being told no parts. Service people blamed parts department again. Need to get their act together however I made it clear I will not be back for service. When I spoke with person to schedule they guaranteed the parts were in. More
October 11, 2020
The service advisors were very helpful answering my questions. I wasn’t sure since my husband usually takes care of having the oil changes taken care of. Will definitely return. questions. I wasn’t sure since my husband usually takes care of having the oil changes taken care of. Will definitely return. More
Other Employees Tagged: Tracy Cataract , Jorge Velez
October 10, 2020
Service was fast and complete, they diagnosed the check engine light issue and resolved it during this session. Customer service was friendly and courteous. Overall a good experience. engine light issue and resolved it during this session. Customer service was friendly and courteous. Overall a good experience. More
October 08, 2020
Sudden service issue came up, but the crew got me in and taken care of. No headaches, they took care of it in a timely fashion. Could not have been handled any better. taken care of. No headaches, they took care of it in a timely fashion. Could not have been handled any better. More
Other Employees Tagged: Tracy Cataract , Jorge Velez
October 05, 2020
Hudson Chrysler service is consistently great and always friendly and helpful. And they think my Jeep Wrangler is pretty cool even though it isn't tricked out. :-) friendly and helpful. And they think my Jeep Wrangler is pretty cool even though it isn't tricked out. :-) More
Other Employees Tagged: Tracy Cataract , Jorge Velez
October 02, 2020
I had my jeep in to be looked at for lots of check engine light issues ends up being that the thing is in need of a way more than it’s worth but they were very kind and let me know everything that was needed light issues ends up being that the thing is in need of a way more than it’s worth but they were very kind and let me know everything that was needed. More
October 02, 2020
All I have had here is over priced problems. I have spent a lot of many in the last months with routine maintenance with my car. Make sure you communicate 120% with the staff so they don’t include something a lot of many in the last months with routine maintenance with my car. Make sure you communicate 120% with the staff so they don’t include something you didn’t want done and then charge you. I spoke with the manager who was very understanding and in the end did solve some of my issues which was nice. I won’t be returning unless I have too. More
Other Employees Tagged: Tracy Cataract , Jorge Velez
September 30, 2020
I always get prompt, thorough dependable service at Hudson Ram. The staff are friendly and professional. I have been taking my Ram there since new. Hudson Ram. The staff are friendly and professional. I have been taking my Ram there since new. More
Other Employees Tagged: Tracy Cataract , Jorge Velez
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