"Top notch "
I highly recommend working with Madison she is Wonderful to work with. No pressure with her and no “car salesman” pitch. She definitely knows her stuff. Great experience
"Friendly and super efficient. "
My experience with Madi was awesome. She was very knowledgeable and efficient. I didn’t think it would be as fast as it was. The car was out front ready for me to test drive when I got there. She used pictures of my insurance and license. The closing part took less than an hour. I truly recommend her. Great experience. She gave me a quick course of all the features of my new car and even helped me pair my phone. Will be back and will send all my friends. Thanks a million.
"First car purchase "
I had a wonderful time working with Madi while purchasing my first car. She was friendly, knowledgeable and made the process painless. For a first time buyer, I couldn’t have asked for a better experience and I’m very happy with my Golf!
"New Car Purchase Great Experience"
Madison made the process of purchasing a car as smooth as one can imagine. She was able to take time on her day off to check availability of an Atlas, reserve it until my wife and I could arrive there to see it and was willing to stay in the office late to close the deal up. The ability to share the knowledge of the vehicle while in a personal manner was wonderful.
Smooth transaction. A++. Madison was excellent and knew her stuff! We would happily purchase another vehicle from her in the future if we were looking.
"Friendly, helpful, neat and clean"
The sales staff were immediately welcoming, responsive and helpful. I was buying a used vehicle (of another make) however that didn’t seem to downplay my importance to them. The building and grounds are very clean and the waiting area, of which we spent a few hours, was accommodating. The downfall of our visit was the wait for financing. Had we known it would take 2+ hours before work began on our file, we would have ran errands or gotten some fresh air on a nice day.
"Excellent buying experience."
- Chase B
Madison was great! No complaints! She was very kind and warm and made me feel at home. Warmed the car up and detail washed it as well. 5 stars!
"Luther VW experience"
I went in for an oil change and left with a new lease. Madi came in on her day off to meet with me while I was waiting in the service center.
Had inquired about potentially paying cash, but agreed to finance. Wasted over an hour on the phone with insurance for a “mandatory” document that we never actually needed because we were not paying cash. Got to financing department, filled out all paperwork that took a long time and then realized we had filled out all paperwork for cash transaction when we had said multiple times we were going to finance and put some cash down. Not sure where the miscommunication was but it sure wasted over 2 hours of our time. Overall was very unprofessional and disorganized. We are very pleased with the car we did end up with, however.
Other Employees Tagged:
A very positive experience as led by our sales associate, who was friendly, knowledgeable, and who took the time to understand our needs. There was no pressure and we left with a vehicle that fit our budget and our families needs. A notch above the other dealerships in the greater Metro area.