"RAM 1500 Purchase"
- PATRICK C.
From the moment I came to the dealership to view inventory my interests and needs were met. Darren Cartwright was key in making sure all my needs were met and made my selection and purchase very easy.
""OMG, Malycia and Joshua, best duo I've ever encountered!!!!"
So, I came to the dealership a little down and out because I really don't like coming to dealerships plus it was coming toward the evening time, but when I walked into the Volkwagen showroom about 730, it felt like home. Everyone was either a family member or a friend of the family and I immediately settled down. I walked to the desk and Jenny showed me to the QUEEN!!! (Malycia) anyway, we were talking about the car I wanted and that's when Joshua Graves walked through the door. He walked toward the back of the dealership but Malycia called him and when I tell you he was the most polite and thoughtful person, he really did that. He grabbed the two vehicles and brought them up front. Him and Malycia fed off of each other so well I was just like in awe. She would say something and as if on cue, Joshua would come in and with more information and vice versa. Crazy part about this process, you would've thought Joshua was a salesman, no no nooo Joshua is an assistant for someone at the sister store Subaru up the hill. That's how much he knows the product. Malycia then started the process (that was so fast, educating) we went on test drives, and I chose the Tiguan. She was so thoughtful and so helpful during the process. She's amazing and Joshua is amazing as well. But the both of them are just freaking unbelievable; the best dealership duo there is and its not one single dealership that can compete with them. Joshua should have a seat at the desk up front. Major great job hiring GREAT YOUNG ADULTS WHO CARE FOR CUSTOMERS!!!!! I'm Definitely referring all my contacts.
"Malycia: the most professional, thoughtful salesperson ever!"
You absolutely cannot go wrong with Malycia. She is the most professional and thoughtful salesperson I have ever met. She does not waste time and stays extremely focused on her customer's needs until the job is done. Very detail oriented and on a mission to ensure customer satisfaction, Malycia made me feel important and valued. It was a very enjoyable experience to finally fall in love with a new car while also finding the best salesperson to help me enjoy the originally difficult decision and the buying process. Thank you Malycia! I will be referring all of my friends and family to you!