Mandy Walters

I had a very mixed experience with Audi Clearwater. I went there to service my 2020 Q3 and ended up leasing a new car. The salesperson, Lexi Seburg, was helpful and pleasant. I would recommend her to a I went there to service my 2020 Q3 and ended up leasing a new car. The salesperson, Lexi Seburg, was helpful and pleasant. I would recommend her to anyone. Mandy in service was the first to greet me and made me feel welcomed. She checked to see who my service advisor was. Fady Awadalla was my SA. He reviewed my service needs with me and got to the technician who checked everything and did a video that explained problems that needed repair/replacement. I reviewed all the vehicles in the showroom while my car was being serviced. Lexi got a beautiful white Q4 50 e-tron for me to drive. I loved the car from the start. It is beautiful, fast and comfortable. We then went back and forth on deals for the new car and my trade. I thought we had a nice lease worked out at $900 something a month. Then she explained I was only getting $14k for 2020 Q3 which had just purchased for $25k a month before. Afterwards I checked Edmunds and CarMax and they both said they would buy the car for $19k but I didn't know that at the time. Next came the killer news. My payoff for the Q3 was $27,797 not the $23k they were using for our deal. I added $4k additional deposit for a total $6149 which should have covered most of the additional payoff amount. Here's where the deal becomes a game. They increase my trade by $1250, reduce the new car discount by $2000 which means they gained an additional $750 and increase the monthly payment from $900 to $1099 which became $1149 with added coverages. Much of these numbers weren't know until long after everything signed and paid The way I look at it in retrospect, I should have taken the Q3 to CarMax and got their $19000 offer. Put it down on the new Q4 at the $65 MSRP less $17 discount originally offered which equals I would have to come up with $29 (65-17-19) to buy the plus $2906 dealer fees and $2880 sales tax or a grand total of $34786 out the door. That was a great deal. The 36-month lease at $1149 a month plus my Q3 and $6149 down payment was a terrible deal. This all happened on Tuesday. It was Friday when I started going back and forth with Chris Grow the Financial Mgr. I ended by asking Lexi, sales and Chris, finance to call me on Monday as I would be away for the weekend. Never heard from either of them again in anyway. Did get a text from service asking if everything they was fine, which it was. Two weeks after this someone from a dealership (Mary) did call to ask how everything went. I called her back and explained my lack of happiness. She said she would send a note to all the upper management and whoever had been working with Lexi on the deal (I was told it was the general mgr.) would call me back. That never happened either. Advise to others "Don't go to Audi Clearwater". More

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Beyond 5 stars for Mandy and Audi Clearwater! Truly excellent experience. Their service model and Mandy’s care for the customer are what make all the difference. Highly recommend Audi Clearwater Truly excellent experience. Their service model and Mandy’s care for the customer are what make all the difference. Highly recommend Audi Clearwater for sales and service. More

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Had my 30K service last week. The experience was exceptional. My service representative Mandy Walters was everything an Audi customer would want in a Service Rep. Knowledge, Exper The experience was exceptional. My service representative Mandy Walters was everything an Audi customer would want in a Service Rep. Knowledge, Experience, Professionalism, and Kindness. I did not get any of the other names on the service team that helped Mandy serve me, but the visit was smooth and nice seeing all the new Audi models of today. Thanks Clearwater Audi ! More

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I purchased my first Audi in 2012 and just purchased my third one a week ago(October, 2022) from George Rangelov, a salesman in the Clearwater Audi dealership. He was knowledgeable, professional, respectf third one a week ago(October, 2022) from George Rangelov, a salesman in the Clearwater Audi dealership. He was knowledgeable, professional, respectful and answered my questions and dealt with any concerns that I had. I love the Clearwater Audi dealership also because, in the service department, Mandy Walters has always taken care of me whenever I needed my car serviced. Overall, George was a pleasure to deal with and I would highly recommend him. More

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Purchased an S5 Sportback—tough car to find. Steve Yaeger and Tom Photopulus were terrific. Plus Ryan the finance manager made the sale easy. Best Audi service team in Tampa Bay, just ask for Ma Steve Yaeger and Tom Photopulus were terrific. Plus Ryan the finance manager made the sale easy. Best Audi service team in Tampa Bay, just ask for Mandy! More

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In my opinion Mandy Walters goes above and beyond every time I’m at the dealership! time I’m at the dealership! More

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Mandy Walters is absolutely outstanding with excellent customer service and customer support. Thank you so Much. customer service and customer support. Thank you so Much. More

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Mandy Walters and the entire staff at Audi Clearwater were absolutely phenomenal. I was greeted promptly at my car in the service drive and my car was serviced and detailed in no time! Thanks Mandy and I were absolutely phenomenal. I was greeted promptly at my car in the service drive and my car was serviced and detailed in no time! Thanks Mandy and I look forward to our next appointment! -Sandra P More

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Mandy Walters as always is extremely professional and very helpful with scheduling and completing the servicing process. very helpful with scheduling and completing the servicing process. More

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Mandy Walters and Neil Otis are always extremely helpful. They worked to get me into their already full schedules that day and had my car returned in a day. They worked to get me into their already full schedules that day and had my car returned in a day. More

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