Manny G.

Kelly is the absolute best as well as the rest of the team and staff!:( team and staff!:( More

by W0RKIN9MAN0 Verified Customer Verified Customer

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The service department took care of my issue quickly and called to let me know it was all set. called to let me know it was all set. More

by pmontana Verified Customer Verified Customer

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I came to this Kia for the same exact reason for 3 visits. It took till the third visit and me being persistent on something being wrong for them to truly find what was wrong with my vehicle. Where if visits. It took till the third visit and me being persistent on something being wrong for them to truly find what was wrong with my vehicle. Where if they actually took the time and looked at it the first time I could’ve avoided multiple trips back and not having a car. And then when they did find what was wrong with it they told me they couldn’t even do anything for it and I had to go somewhere else. And I asked before I left if they could put my cabin air filter back in my car at least for me. And when I got it back it wasn’t put in and my car passenger seat was all the way back with stuff in the drivers seat. Not happy with the service from here and won’t be back. Kelly in Service who deals with customers, was very nice and helpful throughout the whole process. If I ever came back it would be because of her. More

by Lucas Verified Customer Verified Customer

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This place had friendly staff and did a very good job on the vehicle and it returned clean. the vehicle and it returned clean. More

by NRSONE4 Verified Customer Verified Customer

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Made for an easy transaction and ensured to listen to my requests and keep everything within my budget requests and keep everything within my budget More

by sara.barefoot Verified Customer Verified Customer

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Pleasant reception even though I was 15 minutes late for my appointment (spent circling between East Rochester and Fairport due to poor directions from the Kia GPS directions. Wait for the inspection and oi my appointment (spent circling between East Rochester and Fairport due to poor directions from the Kia GPS directions. Wait for the inspection and oil change was reasonable. No cost for the oil change and inspection was a plus. Parking however in that small lot wasn't all that great. Overall the experience was ok. More

by SZTAN58 Verified Customer Verified Customer

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I didnt have an appointment but they got me in anyway. They were so friendly and paid for an uber to take me to lunch they kept me informed about my car wile I was out threw my phone.They were busy but ev They were so friendly and paid for an uber to take me to lunch they kept me informed about my car wile I was out threw my phone.They were busy but everyone worked hard to get me out as quickly as possible More

by zenamothana Verified Customer Verified Customer

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Helpful and attentive staff, clean pleasant waiting area. Work completed well ahead of time promised Work completed well ahead of time promised More

by nanastreet1953 Verified Customer Verified Customer

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Very well organized and treated very professionally. Really appreciated the knowledge and ability to explain the entire process Really appreciated the knowledge and ability to explain the entire process More

by powers4004 Verified Customer Verified Customer

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They gave prompt, Professional and friendly service the last two times I needed it for my Kia. last two times I needed it for my Kia. More

by SLOANEDOROTHY1 Verified Customer Verified Customer

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