Jenkins Mazda

Brittany was very helpful to make sure we acquired the right vehicle. If you want top-notch service and professionalism, go ask for Brittany at Jenkins Mazda. right vehicle. If you want top-notch service and professionalism, go ask for Brittany at Jenkins Mazda. More

Dirty car, terrible customer service. My wife and I were very disappointed with the buying experience and how we were treated afterwards. After telling our salesperson what type of My wife and I were very disappointed with the buying experience and how we were treated afterwards. After telling our salesperson what type of car we were looking for and what price range, he located a 2020 Mazda CX-5. Over the phone, he said there would be no problem getting us a payment of $367/month $0 down, but when we sat down at the dealership to look at numbers, the lowest price he showed us was $420/month $1,000 down. After repeatedly explaining how unprofessional and frustrating it was that he “bait and switched” us, he was able to get the price down to the original number he quoted and admitted “that’s my bad. I f*cked up.” We ended up purchasing the vehicle, but weren’t able to test drive it as it just recently came into the dealership. We were taken back into the service area and only were able to see it on a lift while it was inspected by the service team. We were told the vehicle would be ready in 2 days after being inspected and detailed. When we received the vehicle, the outside was clean, but the inside had numerous areas that hadn’t been cleaned. We called the dealership and noted how dirty the inside was. They agreed to detail the vehicle again and offered a $50 Visa gift card for our inconvenience. After bringing the vehicle in and waiting another 2 days, we were notified the vehicle was ready for pickup. The inside of the vehicle still had numerous stains on the roof, seats and headrests. Additionally, we’ve still yet to receive the gift card that we were promised. My wife and I have purchased vehicles from 6 dealerships and have never received a car in such poor condition, and received such negative customer service before. More

sales people were friendly and knowledgeable. service department personnel were knowledgeable, friendly and responsive to my issue. service department personnel were knowledgeable, friendly and responsive to my issue. More

Excellent car buying experience! Elijah was fantastic and worked hard to get us a great deal! We spent time at numerous dealers with several salespersons and Mazda was the only one w Elijah was fantastic and worked hard to get us a great deal! We spent time at numerous dealers with several salespersons and Mazda was the only one who was upfront, honest and easy to work with! More

I was sadden at first then a star shined through and I had the pleasure of spending my day with Elijah he was the best salesman I would have bought a car today without this young man kudos Elijah thank yo had the pleasure of spending my day with Elijah he was the best salesman I would have bought a car today without this young man kudos Elijah thank you for everything More