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Keyes Hyundai

Van Nuys, CA

4.7
1,939 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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1,939 Reviews of Keyes Hyundai

April 16, 2024

I was impressed with John Shaw, very friendly and professional. I stopped in for an oil change & tire rotation. I also had a "check rear tail light" message. John was able to correct it at no cha More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Apr 17, 2024 -

Keyes Hyundai responded

Hi Jack! Thank you for sharing your positive experience with us. We're thrilled to hear that John provided friendly and professional service during your visit. We appreciate your understanding during our busy times and look forward to continuing to provide top-notch service for your vehicle.

April 15, 2024

my salesman George made the experience very easy. I am a Hyundai veteran and had stopped going to this dealership due to bad experiences. He changed my opinion...It was a seamless experience. More

by Faith24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Arau
Apr 16, 2024 -

Keyes Hyundai responded

Faith, we are thrilled to hear about your positive experience with George at Keyes Hyundai. We are committed to providing top-notch customer service and we are so glad that George was able to make your visit seamless. Thank you for your loyalty as a Hyundai veteran, we look forward to serving you again.

April 15, 2024

I visited the dealership last week and was immediately impressed by Gary Gregorian's welcoming attitude and professionalism. He efficiently used our time, quickly understanding my needs and expertly guidi More

by Aharon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Gregorian
Apr 16, 2024 -

Keyes Hyundai responded

Aharon, thank you for sharing your positive experience with us! We're thrilled to hear that Gary's expertise and personable approach made your car selection process enjoyable and successful. We truly appreciate your recommendation and look forward to assisting you with any future automotive needs. Thank you for choosing us!

April 14, 2024

Muy buen dealer y servicio los agentes son muy atentos con la gente y muy buenis carros More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hughes
Apr 15, 2024 -

Keyes Hyundai responded

Hi Monica, thank you for your kind words about our dealership and service. We're thrilled to hear that our agents provided attentive service and that you found a good car with us. We appreciate your feedback and hope to see you again soon!

April 10, 2024

Recently leased a car at the Keys Hyundai dealership. I couldn't be more happy with our experience. Previously at other dealerships, I've always felt overwhelmed and pressured. The staff here was so nice More

by Natalie Realegeno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Amalie, Ruby Chu
Apr 11, 2024 -

Keyes Hyundai responded

Hi Natalie! Thank you so much for sharing your wonderful experience at Keyes Hyundai. We are thrilled to hear that you felt at ease and well taken care of during your visit. It's great to hear that Ruby provided exceptional service and made sure you were well-informed about your new car. Enjoy your new ride & drive safely!

April 08, 2024

Did a good job with the service. They were slightly slow but I still waited 15mins after my service appointment to get anyone to take care of me More

by Etphonehome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
Apr 09, 2024 -

Keyes Hyundai responded

Hi, thank you for sharing your feedback with us. We appreciate your positive comments about the service provided. We apologize for any wait time you experienced and will work on improving our efficiency. Your input helps us enhance the customer experience. Thank you for choosing us.

April 08, 2024

Convenient. Good work. John Shaw is good to work with. Grateful for free maintenance. Nice waiting area. More

by rdavis55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Apr 09, 2024 -

Keyes Hyundai responded

Hi, thank you for taking the time to leave us a review. We're glad to hear you found our services convenient and that you had a positive experience working with John Shaw. We appreciate your feedback and look forward to serving you again in the future.

April 07, 2024

Quick turnaround of my vehicle for a Recall service. Carlos is always great to work with. What could have been improved this time, was that the person who initially checked in my car and put a numbe More

by rbrentlambert
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 08, 2024 -

Keyes Hyundai responded

Hi, thank you for sharing your experience with us. We're glad to hear that Carlos provided great service during your recall service. We appreciate your feedback about the communication breakdown and will address this with our team to ensure a smoother process in the future. Thank you for bringing this to our attention!

April 03, 2024

The salesman - Carlo and the finance department were all wonderful. The car is terrific and I am installing a level 2 charger next week - level 1 is VERY SLOW. More

by jonschwartz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Hovanesian and Lucine Martirosian
Apr 04, 2024 -

Keyes Hyundai responded

Jon, we're thrilled to hear that Carlo and our finance team provided you with excellent service during your car purchase. It's great to hear that you're enjoying your new car! Installing a level 2 charger will definitely enhance your driving experience. Thank you for choosing Keyes Hyundai!

April 03, 2024

Arrived at my appointed time and was promptly helped by John. I had a recalled software issue that needed attention so the job was estimated to take a 3 hours. I said I was going to a nearby cafe (about More

by mrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Apr 04, 2024 -

Keyes Hyundai responded

Hi, thank you for sharing your experience with us! We are thrilled to hear that John provided you with excellent service and went above and beyond to ensure your satisfaction. We appreciate your loyalty and look forward to serving you again in the future.

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