170 Reviews
Write a ReviewDealership Experience
3 yrs, 5 mos
Industry Experience
11 yrs, 1 mo
Languages Spoken
English
Spanish
170 Reviews of Manuel Gomez
March 21, 2024
Disappointing Experience with Manuel in Finance My experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's professionalism and attitude towards customers need significant improvement. Upon setting a price for the monthly payment, Manuel responded with a smirk and laugh, which was disrespectful and unprofessional. This behavior, coupled with a negative attitude throughout the process, made me feel undervalued as a customer. Unfortunately, due to his lack of flexibility and dismissive demeanor, no deal was closed over a mere $200 difference. I believe Manuel could benefit from additional training on customer interaction and professionalism to avoid similar experiences in the future. More
Other Employees Tagged: AJ Rueda
March 08, 2024
Very efficient & conscious of your time. People are very pleasant knowledgeable and helpful. It is clean and comfortable place to shop for a car. People are very pleasant knowledgeable and helpful. It is clean and comfortable place to shop for a car. More
Other Employees Tagged: Mary Margaret McGowan
March 06, 2024
Everyone was pleasant and the facility was extremely nice and clean; overall a very nice experience. and clean; overall a very nice experience. More
Other Employees Tagged: John Parish
February 24, 2024
Such a great and easy experience! ! Not the typical sales people. They gave me my space but were ready for me when i made up my mind. I appreciated this so much. ! Not the typical sales people. They gave me my space but were ready for me when i made up my mind. I appreciated this so much. More
Other Employees Tagged: Shawn An, Alex Owens
February 07, 2024
I recently purchased a 2024 RX 350 Lexus. My entire experience was outstanding! Michael Nelson was my Salesman. He was patient, professional, knowledgeable, and friendly. I’m extremely happy My entire experience was outstanding! Michael Nelson was my Salesman. He was patient, professional, knowledgeable, and friendly. I’m extremely happy with my purchase. M. Gomez assisted us with the paperwork. He was thorough and answered all of my questions. Thanks WESTSIDE Lexus for my positive experience! More
Other Employees Tagged: Andrew Nagler, Mike Nelson
February 03, 2024
Jim at westside lexus was very personable and professional he was spot on with the details of our new lexus my wife love it ..i bought her a brand new 2008 ford taurus she had driven it 215,000 professional he was spot on with the details of our new lexus my wife love it ..i bought her a brand new 2008 ford taurus she had driven it 215,000 plus miles and still driving it she was well deserving for a nother car she loving it !!! Thanks so much More
Other Employees Tagged: Jim Fikaris
January 26, 2024
Purchased Certified Lexus RX350 with low mileage. We were from out of town and this was over the Christmas Holidays. The staff accommodated our needs as we needed to travel back to West Texas soon af We were from out of town and this was over the Christmas Holidays. The staff accommodated our needs as we needed to travel back to West Texas soon after Christmas. They take care of their customers and they follow through with what they say. Since our family is here, we will be back for more service and auto purchasing. More
Other Employees Tagged: Alvaro Marquez , Steve Davis, Alex Gifford
January 10, 2024
Alex Ponce was the sales man who helped us into our new car. He was amazing in every sense of the word. He listen to everything we wanted and helped us stay within the budget we had in mind. Highly recomme car. He was amazing in every sense of the word. He listen to everything we wanted and helped us stay within the budget we had in mind. Highly recommend him! More
Other Employees Tagged: Alex Ponce/Sales Dept.
January 05, 2024
The experience was great. Jim and Chong treated us with kindness and respect. They were professional and very patience. Jim and Chong treated us with kindness and respect. They were professional and very patience. More
Other Employees Tagged: Chong Lee, Jim Fikaris