"Thanks to Marc Halladay!"
Mark went above and beyond to get me exactly what I wanted. He was friendly and professional and I would definitely recommend him to a friend. The whole experience was positive and I'm thrilled with my new ride!
- Michael Waite
I expressed interest in a Tundra I had seen on the webite. Ed Larkin contacted me and when I went to the dealership I was greeted by Marc Halliday. He took time to answer my questions and we took the vehicle out for a test drive. Marc explained the upgrades in the new Tundra over the one I own. Negotiations were carried out in a professional and transparent way. Conor McQuade and Marc were able to conclude the deal with no high pressure sales pitch. Beth Grady concluded the financing details. I am now the owner of a 2016 Tundra. Overall a great experience.
My husband and I went to Heritage to lease. This is the 5th toyota that we have purchased at Heritage and we will go back! Thank you Marc!!
Other Employees Tagged:
Marc greeted us at the door and it felt like we were being invited into his home! Marc worked hard to give us what we wanted!
"I had a happy experience with Heritage Toyota ...."
I had a happy experience with Heritage Toyota over the past couple of weeks. My contact with the dealership was primarily with Marc Halliday. Marc was respectful and pleasant to deal with. He managed to balance keeping in touch with me and not hounding me with phone calls and emails. He was knowledgeable and thorough about the vehicle and about the procedures necessary in filing out the paperwork. I also had contact with Matt Kraft, who I found to be pleasant and eager to help me finalize buying my car. Nick Zagres assisted me in the final financial paperwork and he was so personable that I felt very much at ease.
It has been a pleasure doing business with Heritage Toyota (my second experience with the dealership) and I will recommend Heritage Toyota in the future;
"Let us take the extra time to be absolutely sure"
- A. King
We went into Heritage after seeing a car on Cars.com. We wanted to just look at a car and were not sure that we could make it work. Marc was patient and willing to trust us. We took the car for a drive and were in love. When we went back to the dealership, he worked with us to negotiate a price that would work in our budget and then, even after all that, let us take the vehicle out again to have our trusted mechanic look at it. We were nervous that we would get "talked into" a car that was not going to work for our family but that was not the case here. Marc wanted to get us into the car that would be best for what we wanted and was willing to work with us until we were sure of what we were purchasing. We have already decided that when we have to replace our second vehicle we will give Marc a call. We trust him and that means a whole xxxx of a lot when making such a big purchase.
"Awesome Experience Leasing Our RAV4 @ Heritage Shelburne Rd."
Had an "awesome experience" at Heritage Toyota. Marc H was on roller skates (or should have been) the day we leased our RAV4. Though very busy, he made sure all our questions were answered, all "t's" crossed and all "i's" dotted. He worked very hard to keep us within our budget. Thank you Christine D. for all the financial explanations and calm atmosphere. Also, to all for staying past your normal hours so we were able to drive our RAV4 home. We rate our experience as Excellent. The survey below is a little confusing. Is #1 terrible or excellent???
Mitzi and John Savage, Johnson VT
Marc was very responsive to our wants in buying a new Prius. The one item we did not like in our new car he is having replaced. He also called to see how we liked driving our new Prius. He was helpful without being pushy. On the whole it was a good experience.
Other Employees Tagged:
"Easy and amazing customer service"
I had a good idea on what i wanted to happen when shopping for a new car. I got everything i was looking for and more with the help from Toyota (Marc H.). They made it a very painless process! Couldnt be happier with my choice to purchase from them. :)
Other Employees Tagged:
I had a great experience during the process of leasing a car for the first time. all my questions were answered and did not feel pressured at all.
"I wouldn't shop anywhere else!"
- Maura J.
Marc really listened to what I wanted in a car and what my budget was. Then he took the time to find exactly what I needed and had the car ready for me to test drive when I arrived at the dealership. I never felt any pressure to look at a car that would not meet my needs. This is the second car I have leased from Heritage Toyota and the experience has never been anything but amazing.
Travis walked me through the paper work at just the right speed and answered all of my questions. He made sure I had all of the necessary coverage and did not pressure me to purchase any additional products.