Marcela Perez
Marcela Perez at Bettenhausen Chrysler Dodge Jeep Ram
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Marcela Perez

Service Specialist

Bettenhausen Chrysler Dodge Jeep Ram

8355 W. 159th Street
Tinley Park, IL 60477

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5.0
63 Reviews
5.0

63 Reviews

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63 Reviews of Marcela Perez

November 01, 2023

Dealership Rating
Employee Rating

The service department has always treated me fairly and honestly. I brought my Jeep in for routine maintenance and during their inspection they noticed some issues with some parts, I was shown what the iss More

by Ed C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Lewis, Danny Galvan , Jackie Altieri

Nov 06, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your outstanding rating about our service department, Ed. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Bettenhausen Chrysler Dodge Jeep RAM Team

October 19, 2023

Dealership Rating
Employee Rating

Very accommodating I felt like I was a priory to them. I was in and out in a half hour More

by barbie417
Recommend Dealer
Yes

Other Employees Tagged: Steve Lewis, Danny Galvan

Oct 24, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Bettenhausen Chrysler Dodge Jeep RAM Team

October 04, 2023

Dealership Rating
Employee Rating

Great people. Great service. Price was right. Dean the service tech was wonderful. I will be back. More

by Denniskeenone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Lewis, Danny Galvan

Oct 09, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Dennis, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Bettenhausen Chrysler Dodge Jeep RAM Team

September 18, 2023

Dealership Rating
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Informative and kept me updated Work done in a timely matter The price was reasonable More

by fitzy12us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Lewis, Danny Galvan

Sep 21, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Bettenhausen Chrysler Dodge Jeep RAM Team

September 17, 2023

Dealership Rating
Employee Rating

They give excellent service. I wish I had bought my car from them, but they were on back order at the time. More

by carmelitameyers7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Lewis, Danny Galvan

Sep 20, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience, Carmelita! We appreciate the opportunity to take care of your vehicle, and we will be here the next time you're ready to purchase. If you ever need anything, please don't hesitate to let us know. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

August 31, 2023

Dealership Rating
Employee Rating

On that day of service, Bettenhausen was attentive and responsible when it came to determining the repairs that were needed and then following through by professionally servicing my vehicle. More

by Quasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Lewis, Danny Galvan

Sep 06, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

August 23, 2023

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Employee Rating

I bought my car there and use them for my service work. They are courteous and professional. More

by joejudyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

August 19, 2023

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Employee Rating

Best price in town friendly people to do business with great service department Thank you More

by jurasits
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 23, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We feel our service department is what makes Bettenhausen Chrysler Dodge Jeep RAM special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Bettenhausen Chrysler Dodge Jeep RAM Team

July 19, 2023

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Employee Rating

Fast and efficient great with warranty work. Friendly staff. That is all I got I’m wasting words More

by scottrw123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Bettenhausen Chrysler Dodge Jeep RAM Team

May 01, 2023

Dealership Rating
Employee Rating

Very friendly and clean dealership, wait time was not that long and service was great More

by Alexs51819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Galvan

May 04, 2023

Bettenhausen Chrysler Dodge Jeep Ram responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Bettenhausen Chrysler Dodge Jeep RAM Team

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