"Excellent customer service"
Audi Silver Spring has a very friendly staff. I visited the dealership a couple times to learn more about different Audi models. Everyone there was always helpful, approachable, and available when I had any questions.
"Courteous and professional "
Marcelo was helpful, polite, and professional in a way that was not pushy or overbearing. Marcelo and Sam were both laid back and honest and so nice to work with.
"Great, easy experience"
- Kris P.
Marcelo was thorough and made the car buying experience easy. We left extremely happy with our new car and knowledgeable about its features. The staff was ready and willing to work with us and help us with the buying process. Overall a great experience!
"Very professional "
From start to finish Julian exemplified the professionalism that I would expect from a luxury car brand. His knowledge, follow-up and personal care made my experience a pleasant one. I would absolutely recommend my friends to Julian for their auto next purchase.
"Best Dealership and Best Man Marcelo .."
I worked with Marcelo from Audi Silver Spring for my purchase. I would recommend him to anyone anytime. He really has great patience and he understood clearly what I am looking for and helped me achive my purchase with a great deal.
Being long memorial day weekend, he thoroughly spent time going over all the features and packages which made my life very easy understanding new technology. He is very knowledgeable and easy to work with and made my purchase very flexible even when I was not sure about my purchase. I recommend Marcelo very highly and I have already circulated his information in all of my social circle.
Thanks Marcelo .. I appreciate all if your help.
"Fast, Honest and Upfront Group"
Marcelo was great from beginning to end. I originally made an inquiry online and he responded immediately. I told him that I needed the lowest price, and he proved to do just that. He was honest from the beginning and said that he would give me the lowest price and not play a back and forth game. Almost seemed too good to be true, but it turned out to be just that.
When I arrived at the dealership to pick up the car, it was ready Marcelo made the transaction simple and explained all the details.
Could not have asked for a better experience.
Other Employees Tagged:
"Best car buying experience to date!"
From the moment I stepped into this dealership, I felt like Marcelo, our amazing associate, guided us to the right choice for our needs. There was never any pressure, and it felt like both he and the entire dealership was looking out for us, and not just their bottom line. A huge aspect of the buying process is usually met with tension, but our family had a fast and pain-free experience that we won’t soon forget.
"Low pressure, no hassle, buyer friendly"
Low key sales with useful information, corroborated by external sources. Located car with specs exactly as desired. Reasonable offer without hassling, consistent or better than buying services. Low anxiety, high satisfaction.
"The Perfect Experiences"
My sales experience with Julian Collins of Silver Spring Audi was perfect. Low pressure, high product knowledge, thorough demonstration of product capabilities. All purchase experiences should begin and end this way. Kudos to Julian and the staff at Audi of Silver Spring.
"Excellent customer service and knowledgeable staff"
My consultant Marcelo exceeded my expectations! He listened to my needs, offered feedback and his recommendations. Marcelo and the Audi staff were far from pushy, they provided options and made me feel comfortable financing my first car. I was in and out... signed... car detailed, hard tags and driving off the lot with my new car in less than two hours!
Prashant was quick and made sure I knew what I was getting for bucks!