Marco Lugo

The dealer Automotive Avenue is a very convenient place tu buy cars, the sellers are very helpful and patient specially Eliel Uceta who was the person who take care us. I recommend him a 💯% . tu buy cars, the sellers are very helpful and patient specially Eliel Uceta who was the person who take care us. I recommend him a 💯% . El concesionario Automotive Avenue es un lugar muy conveniente para comprar coches, los vendedores son muy serviciales y pacientes, especialmente Eliel Uceta, que fue la persona que nos atendió. Lo recomiendo al 💯%. More

Helpful 0

Report | Print

I ended up buying a different car but they were responsive, polite, friendly and informative. responsive, polite, friendly and informative. More

Helpful 0

Report | Print

I am always happy to share positive experiences on social media. Unfortunately, purchasing a new or preowned vehicle has not always been one of them. Luckily I have mostly just praise for the folks at Au media. Unfortunately, purchasing a new or preowned vehicle has not always been one of them. Luckily I have mostly just praise for the folks at Auto Avenues. Over the years I'd checked out many cars here, but usually by the time i got there the one i wanted was gone . This time I was lucky. My electric Ford Focus hatchback had been languishing for almost 3 months, which worked out well since there was a nice price reduction. I worked with Marco as my salesperson. Though he doesn't seem like a hard-core car guy, he was very low-key, friendly, and open to receiving feedback. I appreciated the chance to drive the car on my own, and made 2 trips to make sure this was the right car. the only issues which were a bit off putting were the window etching fee and the somewhat high document fee. Other than that, I'm a very happy camper. Everyone i worked with was professional and pretty chill, which i found kind of astonishing, since the place is usually much crazier than Grand Central Station. I give the staff lots of credit for working - and staying calm - under these conditions. Of course they offered me an extended warranty, but weren't pushy about it, like some other dealerships in the past. The detail guys did a great job and the car looks pretty much brand new. There was one setback after I brought the car home, after 3 days. I tried to start it, and had no power at all. I spoke with Ralph, a service manager. He was very personable and helpful, and told me I probably just had a battery issue. This was somewhat surprising, since the Car Fax indicated that the car had been checked out at a local Ford dealer. Anyway, Ralph and Marco advised me to speak with Bobby, one of the managers. They assured me that their team would take care of the issue. Bobby set up a visit with their mobile service team. I was impressed that they offered this level of support. The following morning, the mobile team arrived - Vinny and his helper, who i think was named Sid. they replaced the battery, which seemed to be about 10 years old, and the car was good as new. I am loving my Focus EV, and will definitely stick with Automotive Avenues for my auto needs. More

Helpful 0

Report | Print

He is a very good dealer, and thank Mr. Marcos Lugo, very professional and kind Marcos Lugo, very professional and kind More

Helpful 0

Report | Print

Very professional, no hard selling, our salesman Marco was outstanding. Would definitely come here again. Highly recommend. was outstanding. Would definitely come here again. Highly recommend. More

Helpful 0

Report | Print

Marco Lugo created a stress free encounter and answered all my questions happily. No pressure was applied when Marco explained in detail options to purchase. I recommend him highly as a sales person to all my questions happily. No pressure was applied when Marco explained in detail options to purchase. I recommend him highly as a sales person to work with, even if you are indecisive. AutoAve is a no haggle on the price dealership with wholesale prices, and I had a very pleasant experience purchasing my new-to-me vehicle. More

Helpful 0

Report | Print

I LOVE this store! My husband and I owned a new car dealership until 2009 so we NEVER had to actually BUY a car! We stumbled on this place (drove over an hour to get My husband and I owned a new car dealership until 2009 so we NEVER had to actually BUY a car! We stumbled on this place (drove over an hour to get there) and purchased TWO cars from them in three months. They are honest, straightforward and completely transparent. Highly recommend Marco as a salesperson! We dealt with another high end used car dealer in North Jersey (we were smart enough NOT to go through with a sale) and it was all bait and switch and misleading advertising. You can TRUST Automotive Avenues and drive away with a great car at a great value! More

Helpful 0

Report | Print

I just recently purchased a vehicle with Marco's assistance. He was professional and easy to work with. I knew what I wanted and we discussed all the options. He listened to my needs and made the assistance. He was professional and easy to work with. I knew what I wanted and we discussed all the options. He listened to my needs and made the entire process easy. Thank you. More

Helpful 0

Report | Print

The dealership is totally professional from the very first internet contact to the final arrangement to have it shipped to my residence ( 400 + miles away) . Marco was attentive and responsive to all m first internet contact to the final arrangement to have it shipped to my residence ( 400 + miles away) . Marco was attentive and responsive to all my requests and inquiries: "Let me go check on that right now with the proper party" and off he went. I gave them a range in which I was willing to pay for the delivery figuring it would be the top end of their estimate - it ended up at the lowest number. They have the customer interest up front. Bottom line : I would not hesitate to return for my next car. I have them keeping an eye open for my wife's next car as the one he showed me ( Marco caught me looking at it ) but by the time I got home to tell her about it, it was sold. No wonder - I thought it was a heck of a deal. More

Helpful 0

Report | Print

Marco was pleasant to work with. He stayed in contact and answered all of my questions. After purchasing my 2021 Genesis GV80, Automotive Avenue lends itself out for any help I may n He stayed in contact and answered all of my questions. After purchasing my 2021 Genesis GV80, Automotive Avenue lends itself out for any help I may need with my purchase. They have a nice collection of vehicles to choose from. More

Helpful 0

Report | Print